Head Loss Adjuster

4 days ago


กรงเทพมหานคร, Thailand McLarens Global Full time

McLarens is a leading global claims services provider that helps clients achieve timely and equitable claims resolution.

McLarens family of brands’ is trusted by clients worldwide to deliver the best in claims management, loss adjusting and auditing services to pre-risk and damage surveying. With direct operations in over 200 countries with over 2000 team members, McLarens is a global leader with a customer-centric culture and quality is at the heart of McLarens.

The professionals at McLarens live by a set of shared values that guide their actions and behaviors:
EXCELLENCE - We aim for nothing less than the highest standards in everything we do.

TEAMWORK - We work best when we work together with clients, colleagues, and suppliers alike.

RESPECT - We are trusted to keep our promises, act with integrity, and treat people the right way.

KNOWLEDGE - We know our market better than anyone, but still, we never stop developing.

THOUGHT LEADERSHIP - We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market.

McLarens Thailand:
Established in 1979, McLarens Thailand is the oldest and foremost loss adjusting firm in the country.

From our office in central Bangkok, we handle losses across the whole of Thailand, as well as Cambodia, Laos and Myanmar. Bangkok can be described as vibrant, colourful, loud, smoky, bustling, exciting, turbo-charged, and conversely, often peaceful; all these adjectives appropriately describe Bangkok. Known as Krungthep in Thai; Bangkok, with a population of around eight million, is the first port of call for most visitors to Thailand. Often referred to as 'the Land of Smiles', Thailand is renowned for the welcoming and warm disposition of its culture and people.

The Team:
Our Engineering, Property & Casualty and Marine teams, comprising over 40 adjusters, including qualified engineers, lawyers and accountants headed by market leading adjusters, provide claims adjusting services across all core insurance disciplines from cradle to grave. Over the decades, McLarens Thailand have developed a particular reputation for handling large and complex power & energy and property losses, together with ensuing BI and CBI losses, many involving international reinsurance markets where we have long established relationships.

**Purpose**:
McLarens Thailand are seeking a Second Technical Director to support their ongoing growth. This position will provide tangible support to the Managing Director of Thailand operations together with the current Technical Director on various national accounts, projects and relationship building with key clients. This position will report into the Managing Director and will be based in Bangkok. This position requires proven skills in handling complex property, engineering, power & energy, BI, CBI, and DSU losses, as well as the ability to support and train colleagues within the existing operation. The Technical Director will enhance McLarens’ relationships with clients and deliver a value proposition to customers to meet their current needs and to attract additional business.

What we offer:
McLarens Thailand offers competitive salary, medical health insurance, annual leave, relocation assistance when moving from overseas, and a performance based annual bonus.

How to apply

**Key Accountabilities**:

- To work as the second Technical Director under the guidance of the Managing Director and the current Technical Director
- Undertake to handle large/complex property, engineering, power & energy claims and BI, CBI and DSU losses
- Assist, in particular, the current Technical Director with handling claims arising on key accounts
- Assist (in a hands-on capacity) the local staff with technical issues arising on their own cases, including assisting with report writing
- Provide training for local staff as directed by the Managing Director
- Peer review reports both for the Thailand operation and for sister offices
- Undertake local and regional marketing, particularly with Singapore based Reinsurers and Reinsurance Brokers, and promote the best interests of the McLarens group

**Experience and Qualifications**:

- Have over 10 years’ proven experience in handling large/complex property, engineering, power & energy losses, as well as experience in handling BI, CBI and DSU claims
- Have proven experience of working overseas, preferably in Asia and preferably involving the Singapore reinsurance market
- Be appropriately qualified (CILA and CII)
- Appreciate that, despite having a proven track record as a strong adjuster, the role will necessarily involve a period of acclimatization which will require a willingness to learn the mechanics of handling high profile losses in a new environment.

Additional requirements
- Advanced analytical skills and a technical aptitude
- Excellent interpersonal and leadership skills
- A growth mindset, attention to detail and an excellent work ethic
- High level of integrity and professionalism
- Diplomacy,



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