Spare Parts Administrator
8 months ago
You will execute the quote-to-cash process for Sidel Spare parts sales by preparing quotes, managing orders, and other spare parts flow-related activities. This is an outstanding opportunity to perform in full compliance to client’s requirements, specifications, codes and standard of business requirement. - You will be based in Bangkok, Thailand and report directly to Spare Parts Administration Manager
**Your Mission**:
- Manage customer requests for spare parts
- Prepare in the SAP and send out customer offers for spare parts or deal with offer requests from webservices
- Manage customer inquiries on spare parts pricing, availability and order processing
- Follow-up on selected customer offers for spare parts to maximize sales
- Place customer orders for spare parts in SAP and send order confirmations or deal with orders placed through webservices
- Follow-up customer orders for delivery on-time and in-full and all time proactive backlog management
- Manage customer payments terms with financial department
- Coordinate logistics according to specificities of the country and requirements from customer
- Process customer requests for return of spare parts and other spare parts-related claims
- Manage customer information in the SAP, participate to reports
- Follow up on non-conformity issues and work to provide resolution to customer
- Leverage privileged customer interface position to maximize sales potential
**Your Profile**:
- Bachelor Degree majoring in trade, languages, logistics or/and information technology
- Business-fluent in Korean
- Good command of English
- Good knowledge in trade, supply, industrial retail, preferably spare parts and logistics
- Able to work independently and under pressure
- Able to manage priorities and multiple customer's requests
- Expertise in Excel, SAP is a plus
- Certificate in Logistic is a plus
- Knowledge of order management process
- Excellent communication skills, both written and verbal
**Contract Type**:
**Permanent**:
**Country**:
**THAILAND**:
**Location**:
**Bangkok**:
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