Customer Resolution

**Position Overview**: We are seeking a highly motivated and fluent Thai speaker to join our customer service team as a Customer Service Representative. In this role, you will be responsible for providing exceptional support and assistance to our Thai-speaking customers through various communication channels. **Key Responsibilities**: - **Language...

**Company Description** Minor Lifestyle is one of Thailand's largest distributors of lifestyle brands with over 450 points of sale focusing primarily on fashion and lifestyle products. Its brands include Bossini, Anello, Charles & Keith, Zwilling J.A. Henckels, Joseph Joseph, and Minor Smart Kids. - Manage product and service issues by investigating the...

Department Operations- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...

**Key Responsibilities**: - Manage large amounts of incoming calls - Generate sales leads - Identify and assess customers' needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information by using the right methods/tools - Meet...

**Manatal** is an AI-based recruitment software company based in Bangkok, Thailand. Our mission is to offer an easy-to-use software to empower small, medium and large companies in their staffing & recruitment transformation. Globally trusted by thousands of companies in over 130 countries, Manatals growth goes hand in hand with our clients own. Were...

The Customer Service Advisor interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services. **Essential Functions/Core Responsibilities**: - Ensure service delivered to our...

**Your Title**:Customer Dispute Representative **Job Location**:Bangkok,Thailand **Our Department**:Operations - Do you pride yourself in your accomplished customer service skills? _ - Do you enjoy problem solving and working autonomously? _ **What You Will Do** We are seeking a dedicated and skilled Customer Dispute Representative to join our dynamic...

Open and maintain customer accounts by recording account information - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution - Maintain financial accounts by...

**Roles & Responsibilities**: - **Customer Interaction**: - **Order Management**: - Assist customers with placing orders, tracking shipments, and processing returns or exchanges. - **Issue Resolution**: - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome. - **Feedback...

Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges. Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome. Feedback Collection - Gather customer feedback to improve products, services, and the overall...

2. Providing excellent customer service by answering questions, resolving complaints, troubleshooting issues, and ensuring customer satisfaction. 3. Gathering and documenting customer information, concerns, and requests accurately and efficiently. 4. Maintaining up-to-date knowledge of the client's products, services, policies, and procedures to provide...

Our Client is looking for an experienced and reliable Customer Support Representative to join their team. You will be responsible for providing exceptional customer service to our customers and responding to inquiries in a timely and professional manner. You must be able to effectively communicate with customers and provide solutions to their problems. You...

Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...

Department Operations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...

Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues. Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards. Conduct necessary analyses to address client needs. Communicate resolutions to clients. Develop...

Open and maintain customer accounts by recording account information - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution - Maintain financial accounts by...

Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...

Job ID 51983 Business Manufacturing(Automobile) Job Detail - Process orders, returns, and exchanges accurately and efficiently, maintaining a high level of attention to detail to ensure customer satisfaction. - Assist customers with product troubleshooting, technical support, and warranty claims, collaborating with relevant departments to ensure timely...

Represent a good image of the shopping mall and company. Supervise team members in delivering beyond expectation service standards. Manage the smooth operation at service counters including Queue Management Operational Issue Resolution Service Accuracy Documentation and Stock Management Promotion & Rewards Management Team Coordination. Handling and resolving...