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Manager , Hub,(Kbb) - thailand

4 months ago

Thailand Lazada Full time

Location:
**Thailand**
- Department: Supply Chain & Logistics- Location: Thailand- Team and Role Introduction:

- Lazada Express is the Logistics arm of the Lazada Group and is structured operating Business Units of "Express" with own B2C last mile delivery capabilities from pick-up to sort to delivery. We are building an innovative, highly visible, low cost logistics network and we are growing bigger than ever. Our Hub team is now looking for a Manager, Hub with the details below. Mission Hub manager is responsible for delivering excellent service to customers with sustainable customer royalty to achieve business goals. Reporting Manager, Hub**Responsibilities**:
**Responsibilities**:
- Planning
- Play a significant role in long-term planning, including an initiative geared towards operational excellence.
- Tactical hub planning in terms of resources (manpower, equipment, space, etc) in line with fluctuation of weekly/monthly volume.
- Reporting
- Regular meetings with VP Ops & cross functionally with regards to hub operational matters.
- Establish & keeping track daily/weekly/monthly hub performance report in terms of its services, productivity, efficiency & cost.
- Analyzing
- Analyze issues & work closely with country team for corrective & preventive solutions.
- Handling customer’s complaint/feedback & excellent trouble shooting skills.
- Optimizing
- Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning.- Being responsible for manpower sourcing & hub assets.
- Compliance
- Monitor & ensure full compliance of hub operational policies & processes.

**Job Requirements**
- Requirements/Qualifications(must have):

- **Requirements**:
- Bachelor degree in logistics or related field
- At least 5 years of work experience, preferably in logistics or hub/courier working environment.
- Excellence in analytical, problem solving and organizing skills.
- Ability to work under pressure/tight deadline as a team, self-motivated and be able to work independently under minimum supervision.
- Excellent computing skills and proficient in excel, word.
- Ability to lead & coordinate daily hub activities/processes and committed to get the job done
- Hard working attitude with integrity
- Proven clear record of criminal check

Requirements/Qualifications(good to have):