Customer Support

4 weeks ago


กรงเทพมหานคร, Thailand Growthfn Full time

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Salary**: ฿20,000.00 - ฿22,000.00 per month

**Education**:

- Bachelor's Degree (preferred)

**Language**:

- Thai (required)
- English B2 (required)

Expected Start Date: 25/03/2024


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