Customer Support Officer
3 weeks ago
Our client is a leading trading company in electronic parts in Thailand. Now they are looking for Customer Support to join their company.
**Responsibilities**:
- Being responsible for order management, financial and pricing, stock management, and solving problems.
- Contacting supplier, forwarder, and broker to arrange shipment.
- Creating a newly registered client.
- Updating reports to the client.
- Analyzing and monitoring the forecast daily.
- Analyzing the demand of client orders.
- Being the point of contact with cargo to clear dead stock.
- Checking the physical inventory at the warehouse.
- Performing other tasks as assigned.
**Qualifications**:
- Not over 26 years old.
- Bachelor’s Degree in any field.
- Experience of 1-3 years in Customer support, Sales support, Import officer, and administration.
- Having experience from trading company.
- Good command of English.
- Strong in Microsoft office especially Microsoft excel (Vlook up, If, Sorting).
**Benefits**:
- 5 days working Mon-Fri 08.00 AM - 05.10 PM.
- Monthly Language allowance for English and Japanese (500 - 3,000 THB/ Month depending on TOEIC Score).
- Monthly perfect allowance 500 THB.
- Bonus payment twice a year (Jun/Dec) average 3.5 months/ year.
- Social security insurance Providence fund Medical fee 20,000 THB Group life insurance.
- Language course (English & Japanese).
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