Operation Manager

5 months ago


Thailand DHL Supply Chain Full time

**Responsibilities**
- Delivers operational results with a short-term focus within the section of responsibility.
- Makes decisions and gives instructions that result in the achievement of operational KPIs, prevention of delays in assigned work and limit of risk of expenditures of time, human resources and/or funds.
- Coordinates and controls the operations activities in the section of responsibility
- Works closely with Shift Manager in managing his/her section in accordance with determined plans and methodologies.
- In coordination with the other section managers, develops and proposes to direct superior effective work processes, procedures, work instructions, and/or SOP.
- Closely controls the section of responsibility to ensure that the operational teams provide smooth warehouse operations and follow DC procedures / work instructions / SOP and stay within the budget.
- Provides, in coordination with other section managers, information and recommendation on shift organizational structure, which clearly outlines responsibilities and accountabilities.
- Takes immediate reasonable actions to tackle and resolve any operational problems at hand.
- Identifies and analyzes operational problems in the section of responsibility and develops solutions to enhance operations.
- Sets daily/weekly/monthly targets and goals for monitoring and evaluating operations and cost effectiveness.
- Develops appropriate operations-related information and controls its storage and availability at all times.
- Promotes and enforces compliance with prevailing legal and statutory requirements.
- Develop a culture of quality, service excellence and cost consciousness in the section of responsibility.
- Coordinates with the transportation services to ensure effective and on-time delivery of goods.
- Coordinates and controls outsourced labors to ensure continuous and reliable services.
- Determines the methods for use and maintenance of tools and equipment to ensure that they are in good working condition and sufficiently available and ready for use at all times.
- Set standards of workplace tidiness and cleanliness, determines methods and processes, and controls that those standards, methods and processes are followed.
- Participates in safety committee and allow and support staff to participate in safety committee as required.
- Advises and trains the employees to carry out work without cause which may be unsafe to work.

**Requirements**:

- Bachelor’s Degree or any field.
- At least 3-5 years experiences in Logistics or Warehouse Management.
- Good Command of written & spoken in English
- Good analytical skill and fundamental financial skill
- Able PC Literate
- Ability to work independently, conscientiously and under pressure.
- Self-motivating with good organizing, interpersonal & communication skills.
- Product knowledge, Supply Chain Management, HR Management.

Job Reference: TH00337


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