Operation Section Manager

4 months ago


Thailand DHL Supply Chain Full time

**Responsibilities**
- Delivers operational results with a short-term focus within the section of responsibility
- Makes decisions and gives instructions that result in the achievement of operational KPIs, prevention of delays in assigned work and limit of risk of expenditures of time, human resources and/or funds
- Coordinates and controls the operations activities in the section of responsibility
- Works closely with Shift Manager in managing his/her section in accordance with determined plans and methodologies
- In coordination with the other section managers, develops and proposes to direct superior effective work processes, procedures, work instructions, and/or SOP
- Closely controls the section of responsibility to ensure that the operational teams provide smooth warehouse operations and follow DC procedures / work instructions / SOP and stay within the budget
- Provides, in coordination with other section managers, information and recommendation on shift organizational structure, which clearly outlines responsibilities and accountabilities
- Takes immediate reasonable actions to tackle and resolve any operational problems at hand
- Identifies and analyzes operational problems in the section of responsibility and develops solutions to enhance operations
- Sets daily/weekly/monthly targets and goals for monitoring and evaluating operations and cost effectiveness.
- Develops appropriate operations-related information and controls its storage and availability at all times
- Promotes and enforces compliance with prevailing legal and statutory requirements
- Develop a culture of quality, service excellence and cost consciousness in the section of responsibility
- Coordinates with the transportation services to ensure effective and on-time delivery of goods
- Coordinates and controls outsourced labors to ensure continuous and reliable services
- Determines the methods for use and maintenance of tools and equipment to ensure that they are in good working condition and sufficiently available and ready for use at all times
- Set standards of workplace tidiness and cleanliness, determines methods and processes, and controls that those standards, methods and processes are followed
- Participates in safety committee and allow and support staff to participate in safety committee as required.
- Advises and trains the employees to carry out work without cause which may be unsafe to work.

**Requirements**:

- Bachelor’s Degree in any field
- Have working experience at least 4 years in Production and Operation Management
- Background of customer relationship management
- Excellent in a good team player / Leadership and Managerial skills
- Knowledge of Supply Chain Management and Human Management

Job Reference: TH00279



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