IT Business Partner Lead
2 weeks ago
**POSITION SNAPSHOT**
Location: Bangkok
Company: Nestlé
Full-time
Bachelor’s degree or higher, preferably computer science or field related to the product
7years’ experience in IT (e.g., BA, PM, etc.)
Experience with effective communication at different levels in the organization and in English
**A DAY IN THE LIFE...**
The Functional Relationship Manager (FRM) supports BRM/ IT streams to decrease the complexity of collaboration between the Business and IT.
- Acts as principal contact between multiple Business Stakeholders (Function, Market, GMB, CoS, etc.) and IT stakeholders through the products/platforms and services lifecycle.
- Understands Business requirements and provides receivers with a consistent and effective experience in working with IT teams starting from the creation of (multi-) platform roadmaps to deployments, sustain and up to elimination of functional legacy solutions.
- The FRM is accountable for the demand management processes within IT streams and works with the Product/Platform Owners/Managers to simplify Service offerings and prioritize Market feature requirements.
- This role particularly involves transparent communications, facilitation of issue resolution, triggering escalations processes when required, a deep understanding of the IT organization, stakeholders, and governance.
- Represents the Business for IT and IT for the Business.
**ARE YOU A FIT?**
- Bachelor’s degree or higher, preferably computer science or field related to the product
- Demonstrated experience in a product-based IT organization
- 7 years’ experience in IT (e.g., BA, PM, etc.)
- Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
- Experience with effective communication at different levels in the organization and in English
- Experience working in a global matrix environment and with virtual teams
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