Product Support

4 weeks ago


กรงเทพมหานคร, Thailand 2C2P Full time

**Product Support / Application Support**:
Thailand, Bangkok | Full Time | Technology

2C2P is seeking Technical Support / Application Support Specialist to join its team in Thailand. If you have the right skills & experience and look for a new rewarding challenge, don't wait Join us and share our vision in providing the best payment services in Asia.

**Main Duties & Responsibilities**
- Working closely with development team to understand new features, configurations and elements to be deployed in each package.
- Providing technical support to teams within the organisaion, and to external clients when required.
- Assisting with system integrations.
- Identifying and resolving technical issues.
- Coordination at a local and international level where required
- Coordinating with infrastructure department regarding deployment related matters and troubleshooting.
- Troubleshooting daily production and test issues.

**Qualifications**:
**Qualifications**:

- Bachelor's degree in Information Technology, Computer Science, Computer Engineering and related fields
- Strong problem-solving skill with analytical thinking to identify the root cause of failure under pressured situation
- Be able to write, read and speak English, especially comprehensive and well-organized writing skill is highly preferred.
- Be able to work at home during late night if emergency
- Be able to work as a team, will to learn, and very detailed oriented

**Working arrangement: Work at the office 100% at Empire Tower (BTS Chong Nonsi)**

We offer an attractive remuneration package, a fast-paced and exciting working environment, and provide challenging opportunities for life-long learning and career development.


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