Client Development Manager
2 months ago
Support the Client Marketing Manager on Client Development and Work closely with the Boutique Manager.
- Maximise Clients Knowledge within the boutiques and across the business
- Optimise boutique use of the CRM system
- Drive the performance of CDM actions in the boutique by supporting the teams with daily actions
- Retain and Develop Existing Clients
- Recruit Clients within and outside the boutique for new clients
- Monitor Client Marketing tools and associated operations
- Boutique Event Planning
- Training and coaching to sales team
**Qualification**:
- Minimum 5 years relevant working experience in the high-end niche market
- Luxury retail experience preferred
- Retail product knowledge is an advantage
- Knowledge in SQL or CRM system is an advantage
- Fluent in English both written and spoken is essential
- Ability to speak Mandarin and a second language would be an advantage
- Highly innovative and creative with constant drive for improvement and a passion for customer centricity
- Must have strong interpersonal skills and project management skills
- Ability to maintain a professional demeanor, working gracefully with others even when under pressure
- Strong fashion sense
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