Service Center Manager

Responsible on Service awareness projects by gathering service data and produce knowledge, processes, and activities to promote customer focus and improve service standards and create a warm and friendly atmosphere for stores. Track stores service performance and other related data. Analyze repeated problems / complaints and raise solutions. Manage operation...

Store operation, SRD, Call center, Online shopping. StoreLine system / RPM / RMS / RMR. Presentation, MS office skills. Key Responsibility. Work as operation call center to accept phone call from stores regarding opened issue logsCall stores to ensure issue logs completely solved and closed. Record received call details and summarize call report on a daily...

Oversee on Service awareness projects by gathering service data and produce documents, processes, and activities to promote customer focus and improve service standards and create a warm and friendly atmosphere for staff and customers. Analyse stores service performance and other related data. Analyse repeated problems / complaints and raise...

Exploring and develop new business opportunities to add value for contact center operations, outsourced contact center, AIS Shops, and relevant business units. Defining new business development analysis and requirements to support contact center operations, outsourced contact center, AIS Shops, and relevant business units. Coordinating with relevant business...

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

Job Posting Location Bangkok Job Summary Assist in the formulation of client's KPIs for individuals and teams 2. Monitor and coaching call center agent and provide guidance and feedback for improve agent performance 3. Ensure daily processes/ contact center operation to meet KPIs and SLAs 4. Devise ways to optimize procedures and keep staff motivated 5....

**Responsibilities** - Build, train, and direct our growing Business Development Center department. - Plan and develop Customer Experience through Business Development Center/Contact Center - Be Business Development Center’s Systems Champion (Salesforce, CXP, Autoline, Protocol, other required systems). - Developing and standardize leads nurturing process...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

**Responsibilities**: - Call Center Operations: Lead, motivate, and manage a team of customer service representatives, ensuring the delivery of exceptional service through effective call handling, problem-solving, and responsiveness. - Customer Experience Strategy: Develop and implement strategies to enhance the end-to-end customer experience, optimizing...

Job Posting Location. BangkokJob Summary. ปฏิบัติงานเป็นกะหมุนเวียนเพื่อให้บริการด้านข้อมูล นำเสนอสินค้า/บริการด้วยภาษาไทยและภาษาอังกฤษ...

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary 1. Manage Contact Center to meet Call Center KPIs, Customer Requirements and company processes. 2. Monitor and evaluate the performance to develop performance improvement and...

COMPANY DESCRIPTION Bureau Veritas is a recognized world leader in testing, inspection and certification services (TIC). DESIGNATION : Data Center Commissioning Manager RESPONSIBILITIES - Develop and implement commissioning plans, test procedures, and documentation - Lead a team of commissioning engineers and technicians, providing direction, guidance,...

Responsibilities - Responsible for the management & technical support of servers/routers/switches/network in Data Center environment - Configuration changes of the network and debugs of Data Center network, fault troubleshooting, system installation and configuration, equipment operation in Data Center - Management of DC Capacity Specification and...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

The data center enterprise architect is responsible for designing, implementing, and maintaining the data center infrastructure and services that support the business needs and objectives of the organization. The data center enterprise architect works closely with the Facilities Team, business stakeholders, and external vendors to ensure that the data center...

บริษัท: บริษัท เอ็มโอแค็ป จำกัด รายละเอียดงาน: - รับสายให้ข้อมูลเกี่ยวกับอาหารเสริมเพื่อสุขภาพ - ทำงาน 09.00 - 18.00 จันทร์ - ศุกร์ ( เสาร์ -...

Problem Solving. Service Minded. Operation Improvement. **Job Descriptions**: Manage the call center team in providing the information for customer or by phone calls. Manage the incoming issues and coordinate with internal parties for providing responses and problem-solving including following the issues. Be responsible for ad-hoc issue in the call center...

Customer Services (พนักงานบริการหลังการขาย) รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตบึงกุ่ม) สาขาอาชีพหลัก :...

**JOB PURPOSE**: This role is responsible for leading, developing, inspiring and coaching Contact Center Operations, Quality Assurance & Capability and Development team in a fast-paced, dynamic the whole team environment to provide exceptional experience to ABOs and Members. Leading team in accomplishing beyond their key measures of success, including all...

**Company Description** We are a worldwide Augmented Hospitality leader. We are 260,000+ experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible...