Information Systems Officer

3 days ago


กรงเทพมหานคร, Thailand United Nations Full time

The mandate of the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP) is to promote sustainable and inclusive development and regional connectivity in the Asian and Pacific region. ESCAP’s role as a regional development arm of the United Nations Secretariat is to support its membership with policy oriented research and analysis, normative support and technical assistance and capacity building, to respond to the development priorities and changing needs of the Asian and Pacific region.

The Conference Management Unit (CMU) manages and operates the United Nations Conference Centre (UNCC) in Bangkok, Thailand. CMU provides full conference services for official UN meetings and events hosted by external clients. It also actively promotes the use of the UNCC to other UN Agencies and related bodies, which are provided with conference rooms, equipment and services including audio-visual and technical support, exhibition space and logistics support, catering, as well as office equipment and video-telecommunication facilities.

This position is located in the Conference Management Unit, Commercial and General Services Section, in the Division of Administration. The incumbent reports to the Chief of the Conference Management Unit.

**Responsibilities**:
Under the direct supervision of the Chief of the Conference Management Unit, and overall supervision of the Chief of Commercial and General Services Section. The incumbent is required to perform the following functions:

- Manages projects involving feasibility studies, data analysis, systems analysis, design, development and implementation of new, moderately complex systems, and/or participates as a member of a development team with responsibility for major components of the more complex systems.
- Develops detailed system and other functional specifications and user documentation for conference systems including integration of conference management and simultaneous interpretation system with meeting platforms such as Zoom and MS Teams, to support virtual/hybrid meetings with/without remote simultaneous interpretation.
- Manages and oversees different conference technology projects for the operations and enhancement of the UNCC, in close collaboration with the Information Management, Communications and Technology Section (IMCTS), and the Facilities Management Unit (FMU).
- Provides advice on the management, design, engineering, installation, operation, documentation and maintenance of the UNCC conference facilities, systems and equipment necessary for Conference Rooms’ audio-visual and conference management systems.
- Provides technical support for the development of specifications, modifications and installation of systems and equipment required for broadcasting, conference control, digital signage, closed captioning, media recording, retention and distribution of all media to and from all internal and external clients.
- Organizes and performs unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing.
- Develops training materials, operating and user manuals; trains staff in assigned systems.
- Develops innovative process automation solutions to enhance efficiency and effectiveness of the Unit and ensures appropriate planning and training of those responsible.
- Researches, analyzes and evaluates new technologies and makes recommendations for their deployment.
- Participates in writing reports and papers on systems-related topics, system requirements, information strategy, etc.
- Facilitates communications between CMU and its clients for good client relations. Serves as coordinator in the development of Service Level Agreements (SLAs) between the client and CMU, for either specific IT services or general technology support, including any charge back mechanisms.
- Handles all aspects of contract administration including establishment of service level agreements with vendors and monitors continuous provision of quality services.
- Provides guidance to, and may supervise, new/junior staff, consultants, etc.
- Performs other related duties as required.

Competencies
Core Competencies:
Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Manager



  • กรุงเทพมหานคร, Thailand United Nations ESCAP Full time

    Job Code Title: INFORMATION SYSTEMS OFFICERDepartment/ Office: Office of Information and Communications TechnologyDuty Station: - BANGKOKPosting Period: 13 December 2024-11 January 2025Job Opening number: 24-IST-OICT-249498-R-BANGKOK (X)Staffing Exercise ID: N/A- United Nations Core Values: Integrity, Professionalism, Respect for Diversity - Org. Setting and...


  • กรุงเทพมหานคร, Thailand United Nations ESCAP Full time

    Job Code Title: INFORMATION SYSTEMS OFFICERDepartment/ Office: Office of Information and Communications TechnologyDuty Station: - BANGKOKPosting Period: 13 December 2024-26 January 2025Job Opening number: 24-IST-OICT-249452-R-BANGKOK(G)Staffing Exercise ID: N/A- United Nations Core Values: Integrity, Professionalism, Respect for Diversity - Org. Setting and...


  • กรุงเทพมหานคร, Thailand United Nations Full time

    **Job Opening** **Job Opening ID**: 243959 **Job Network** : Information and Telecommunication Technology **Job Family** : Information Management Systems and Technology **Category and Level** : Professional and Higher Categories, P-4 **Duty Station** : BANGKOK **Department/Office** : Office of Information and Communications Technology **Date Posted** :...


  • กรุงเทพมหานคร, Thailand United Nations Full time

    The United Nations Office of Information and Communication Technology's Enterprise Solutions Service (OICT/ESS) develops and supports a wide range of enterprise solutions and provides products and services that support the work of the UN. The incumbent will be part of the Enterprise Application Centre - Asia, hosted by ESCAP and located in Bangkok,...


  • กรุงเทพมหานคร, Thailand United Nations Full time

    The United Nations Office of Information and Communication Technology's Enterprise Solutions Service (OICT/ESS) develops and supports a wide range of enterprise solutions and provides products and services that support the work of the UN. This position is located in the Enterprise Solutions Service, Office of Information and Communications Technology...


  • กรุงเทพมหานคร, Thailand United Nations Full time

    The Information Systems Officer reports to the Chief, Operations Section, Regional Service Management Service, Operations Support Division, Office of Information and Communications Technology. **Responsibilities**: Within delegated authority and under the direct supervision of the Chief, Operations Section, the incumbent will be responsible for the...


  • กรุงเทพมหานคร, Thailand United Nations ESCAP Full time

    -Job Code Title: INFORMATION SYSTEMS OFFICER Department/ Office: Economic and Social Commission for Asia and the Pacific Duty Station: BANGKOK Posting Period: 26 September 2024-9 November 2024 Job Opening number: 24-IST-ESCAP-244214-R-BANGKOK(G) Staffing Exercise ID: N/A - United Nations Core Values: Integrity, Professionalism, Respect for...


  • กรุงเทพมหานคร, Thailand United Nations Full time

    Created in December 1999, the United Nations Office for Disaster Risk Reduction (UNDRR) is the designated focal point in the United Nations System for the coordination of efforts to reduce disasters and to ensure synergies among the disaster reduction activities of the United Nations and regional organizations and activities in both developed and less...


  • กรุงเทพมหานคร, Thailand United Nations (UN) Full time

    Manage projects that include feasibility studies, systems evaluation, design, development, and implementation of new moderately complex systems;. Provide advice to users on innovative technologies, analyze user needs and translate them into functional specifications;. Define detailed solution architecture;. Develop and maintain computer programs that require...


  • กรุงเทพมหานคร, Thailand United Nations Full time

    The Office of Information and Communications Technology (OICT) is leading the digital transformation of the Organization to enable a better, safer, more sustainable future through secure, reliable, and innovative technology solutions. The United Nations Office of Information and Communication Technology's Enterprise Solutions Service (OICT/ESS) develops and...


  • กรุงเทพมหานคร, Thailand United Nations Full time

    The Office of Information and Communications Technology (OICT) is leading the digital transformation of the Organization to enable a better, safer, more sustainable future through secure, reliable, and innovative technology solutions. The United Nations Office of Information and Communication Technology's Enterprise Solutions Service(OICT/ESS) develops and...


  • กรุงเทพมหานคร, Thailand United Nations Full time

    **Job Opening** **Job Opening ID**: 244214 **Job Network** : Information and Telecommunication Technology **Job Family** : Information Management Systems and Technology **Category and Level** : Professional and Higher Categories, P-3 **Duty Station** : BANGKOK **Department/Office** : Economic and Social Commission for Asia and the Pacific **Date...


  • กรุงเทพมหานคร, Thailand Pasona HR Consulting Recruitment (Thailand) Co.,Ltd Full time

    Job ID 51591 Business Retail, Distribution Job Detail - Performing a plentitude of duties to provide information services - Assisting technical department in improvement of existing informational systems - Responsibility in Database / SAP / Lotus Notes / Web Application - Providing these services in an effective and efficient manner will ensure maximum...


  • กรุงเทพมหานคร, Thailand United Nations Full time

    Org. Setting and Reporting - Responsibilities - Competencies - Education - Advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related field is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the...


  • กรุงเทพมหานคร, Thailand United Nations Full time

    Org. Setting and Reporting - Responsibilities - Competencies - Education - Advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related field is required. A relevant first-level university degree in combination with two additional years of qualifying experience may be accepted in...


  • ดินแดง, กรุงเทพมหานคร, Thailand Sis Thai Full time

    Responsibility in Database / SAP / Lotus Notes / Web Application - Providing these services in an effective and efficient manner will ensure maximum access to and implementation of technology services and resources - Understanding of complex information and requirements - Answering information-related queries from both internal and external...


  • กรุงเทพมหานคร, Thailand United Nations Full time

    Org. Setting and Reporting - Responsibilities - Competencies - Education - Advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related field is required. A relevant first-level university degree in combination with two additional years of qualifying experience may be accepted in...


  • กรุงเทพมหานคร, Thailand United Nations Full time

    The mandate of the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP) is to promote sustainable and inclusive development and regional connectivity in the Asian and Pacific region. ESCAP’s role as a regional development arm of the United Nations Secretariat is to support its membership with policy oriented research and analysis,...


  • กรุงเทพมหานคร, Thailand United Nations Full time

    Org. Setting and Reporting - The mandate of the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP) is to promote sustainable and inclusive development and regional connectivity in the Asian and Pacific region. ESCAP’s role as a regional development arm of the United Nations Secretariat is to support its membership with policy...


  • กรุงเทพมหานคร, Thailand Pasona HR Consulting Recruitment (Thailand) Co.,Ltd Full time

    Job ID 48787 Business Construction, Civil Engineering Job Detail - Develop IT systems that meet all company policies and cost requirements. - Organize training and teaching systems for employees and corporate information system - Develop, coordinate operational plans to support missions and strategic plans, including advice and maintenance of IT systems. -...