Officer - Aagi A&h Group Eb Operations

5 months ago


กรงเทพมหานคร, Thailand Allianz Thailand Full time

**Job Summary;**

To manage the corporate insurance policy administration in summary below
- Produce a new and renew business for group policy, issuing membership card and all related documentation correctly and on time in accordance with agreed service target levels and 100% accuracy
- Provide a complete set of policies with policy wording, handbook and hospital list including register and deliver to customer/Agent/Broker
- Contribute to membership and billing improvements to ensure that Allianz Ayudhya provides a high quality and efficient after sales service
- Support any specials request from corporate customer or GASO account when they require such as E-procurement system, enrollment/delete/change/update member information into system
- Serve the customer need and maintain service quality level to meet customer SLA

**Responsibilities;**

'- To produce a new and renew business for group policy, issuing membership card and all related documentation correctly and on time in accordance with agreed service target levels and 100% accuracy
- To provide a complete set of policies with policy wording, handbook and hospital list including register and deliver to customer/Agent/Broker
- To update member records as necessary, such as updating bank accounts, beneficiary etc. where all information must be 100% accurate
- To enrol/delete/change member during the policy year and endorsement issuance
- To issue Invoice/Credit Note and send to customer within SLA or according to customer cycle billing period
- To process for premium refund and coordinator with Finance team
- To calculate adjustment premium for customer who either sign contract with us more than one year or profit sharing
- To check whether all document is complete and we received all according to the sale condition/proposal /Special request before input into system
- Make any decisions in accordance with the membership & billing rules and special conditions of particular customers and underwrite guideline
- To support any specials request from corporate or GASO account when they require such as E-procurement system
- To coordinate with relevant departments if clarifications/inquiries are required, such as Finance, CS, Sale, UW, etc.
- To participate in company/department’s activities, training and seminars as assigned.

**Qualifications ;**

Bachelor’s or Master’s Degree in Commerce and Accountancy, Computer science, Communications arts, Marketing, Business administration, Economics or related fields

Minimum 2 Years in insurance policy management services or other related fields

Experience in coordinating with external parties such as Customer, HR, Agent, Broker.

AAGI

**Job Level**:

- Entry Level

**Location**:

- Bangkok, TH, 10330**Area of Expertise**:

- Operations

**Unit**:

- Allianz Thailand

**Employing Entity**:

- Allianz Ayudhya General Insurance Pcl.

**Job Type**:

- Full-Time

**Remote Job**:

- Hybrid working

**Employment Type**:

- Permanent

**ID**:

- 50665

**Position Cluster**:

- Non-Executive


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