Service Point Lost Management Shopee Express

2 weeks ago

กรงเทพมหานคร, Thailand Shopee Full time

DepartmentBusiness Development and Partnerships

LevelEntry Level

LocationThailand - Bangkok

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices. Browse our Business Development and Partnerships team openings to see how you can make an impact with us.
- Investigate cases of missing or lost items -> cases may vary between 100-200 daily
- Collect evidence from Partner Management, First Mile, and Hubs to determine who is responsible for the lost items and should be held accountable
- Produce monthly Lost Claim Report for relevant teams
- Work with the Finance team to ensure that all losses are deducted from partners

**Requirements**:

- Bachelor or Master Degree in Business or related fields
- 1-2 years experience in Last-mile Delivery would be an advantage
- Very strong analytical skills and is a proactive initiator
- Logical thinking and strong problem-solving skills
- Having teamwork skills, the ability to build a team, communicate well, actively listen and be responsible and honest.
- People management skills and having experience taking care of a team is as advantageous
- Can-do attitude, Ability to work under pressure and in a fast-paced environment
- Good team player
- Be able to fit in with fast pace culture

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