Business Development Representative

WE ARE HIRING A BUSINESS DEVELOPMENT REPRESENTATIVE

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you've probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world's biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We've spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We're 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

Why Us?

We're not just any company – TLC's team thrives on innovation, creativity, and bold ideas. You'll be at the forefront of our expansion, shaping the future of our success - we'll make sure you grow as fast as we do

• Work with the world's biggest brands to create amazing campaigns
• Competitive salary + uncapped commission structure
• Collaborative and dynamic team culture –every win is celebrated
• Excellent learning & development opportunities

Here are a few things that we've got to offer:

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients
• Weekly webinars to support your development through our People Academy
• Annual TLC Wellness Week and programmes throughout the year
• TLC Culture Club - including seasonal social events, tasty lunches & more
• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
• TLC Rise - supporting and empowering women into leadership roles
• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

What you'll be doing:

• Drive daily outbound to contacts and warm prospects via phone, email (Outlook), Microsoft Teams, LinkedIn, and other channels.
• Identify, research and generate new opportunities within target accounts across our ideal client profiles including FMCG, QSR, Banking, Telco, and Digital Platforms.
• Utilise a target client hitlist aligned to company goals and expand it with new contacts where relevant.
• Work from a flexible script to craft personalised, compelling messaging by role and industry, communicating clearly and confidently with mid-senior decision makers.
• Confidently articulate what TLC Worldwide does and how we help brands with new customer acquisition, retention and loyalty.
• Handle objections professionally and keep positive conversations moving toward a meeting.
• Focus on Thailand, leveraging local market fluency to enhance outreach relevance, engagement and conversion.
• Conduct thorough contact and brand research including recent shoutouts, sector trends, their competitors, decision-makers and buying processes. Stay updated on industry growth and campaign activity to fuel smart, strategic conversations.
• Keep your LinkedIn profile sharp and on-brand; build a network that maps to your target list.
• Learn to use new tools or platforms to find new contacts for specific accounts and roles (eg: Seamless, Apollo, media sites, etc).
• Qualify leads by understanding challenges, objectives and timing; identify the right roles in the decision-making process.
• Book introduction meetings between qualified decision-makers and our local Business Development Director, providing a clear summary of their goals or needs and recommended next steps.
• Follow up and nurture leads from sales and marketing initiatives (website, EDMs, direct mailers, content/blogs, events, etc.) to progress them through the funnel.
• Use Microsoft Dynamics to search existing contacts, track communication history, update lead and outreach status, and assign qualified meetings to the local BD team.
• Maintain accurate, honest data updates and documentation to support reliable reporting, forecasting and pipeline reviews for headquarters.
• Follow up consistently to increase meeting conversion and build client relationships well.

What We're Looking For

• Minimum 5 years' experience in telemarketing, sales or lead generation (B2B experience preferred).
• Excellent verbal and written communication in English and Thailand language clear, concise and persuasive.
• Can deliver a persuasive elevator pitch and communicate the product message with clarity and impact.
• Good familiarity of brand and consumer trends in Thailand, understanding the culture and communication methods.
• Fast learner with strong research skills; able to quickly grasp industries or trends, business models and org structures.
• Positive and persuasive, client-focused communicator who builds rapport and uncovers needs.
• Resilient and target-driven; comfortable with rejection and motivated by outcomes.
• Organised, detail-oriented and reliable in managing follow-ups and reporting.
• Tech-savvy: Microsoft Dynamics, LinkedIn (ideally Sales Navigator/Premium), Microsoft Teams and other similar prospecting tools.
• Team player with integrity, professionalism, a positive attitude and strong emotional intelligence.
• This role is based in Bangkok, Thailand.

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a 'world within the world' that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you're excited by everything we've told you, then it's time to apply