Sales Coordinator

2 weeks ago

Bangkok, Bangkok, Thailand ZIM Integrated Shipping Services Ltd. CO ZIM (Thailand) Co.,Ltd. Full time ฿250,000 - ฿500,000 per year

ZIM is seeking an experienced Sales Coordinator to join our dynamic team. The ideal candidate will possess a strong background in sales support and coordination, with a proven record of enhancing sales process and fostering client relationships.

Key Responsibilities:

  • Quotation Management: Prepare, update, and distribute quotations, including responding to rate requests from the internal network.
  • Sales Support: Enhance the productivity of Sales Representatives by coordinating customer appointments and ensuring they have access to high-quality, current support materials.
  • Communication: Manage urgent communications, including calls and emails, and address inquiries from both internal and external stakeholders.
  • Customer Onboarding: Facilitate the onboarding process for new customers, ensuring a smooth transition and a positive initial experience.
  • Customer Updates: Keep customers informed about important changes, such as rate adjustments, scheduling updates, and new shipping methods.
  • Issue Resolution: Assist in addressing and resolving customer issues and complaints, ensuring timely follow-up and satisfactory outcomes.

Requirements:

  • 2-3 years' experience in Sales support or Sales operations role
  • Good administrative, organizational, and problem-solving skills
  • Excellent communication, sales, and customer service skills
  • The ability to multitask, work in a fast-paced environment, and meet deadlines
  • Equipped with current knowledge of shipping industry trends and regulation

What we offer:

  • Provident fund
  • Comprehensive health insurance
  • Dental allowance
  • Wellness support
  • Generous leave (Maternity, Paternity and Compassionate)
  • Career development opportunities
  • A collaborative and supportive work environment
  • Work-life balance initiatives to promote employee wellbeing
  • Newly branded office conveniently at BTS Ekkamai,with access to the building

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