Customer Service

2 weeks ago

Bangkok, Bangkok, Thailand CBRE (Thailand) Co., Ltd. Full time ฿150,000 - ฿300,000 per year

RESPONSIBILITIES;

  • Greet residents and guests with a warm and friendly demeanor.
  • Assist residents with various requests, including reservations, transportation, and event planning.
  • Manage incoming and outgoing mail and packages.
  • Coordinate with maintenance and housekeeping staff to address resident concerns.
  • Maintain a clean and organized lobby area.
  • Provide information about local attractions, services, and amenities.
  • Handle emergency situations calmly and efficiently.
  • Maintain confidentiality and security of resident information.
  • Perform other duties as assigned by management

QUALIFICATIONS;

  • Bachelor's degree in English Major, Art-English, Humanities, or related field is a plus.
  • Previous experience in a concierge or customer service role, preferably in a luxury setting.
  • 1-2 years' experience in Customer Service, Hotel, Airline, Guest Service, and Receptionist will be an advantage.
  • Strong organizational and multitasking abilities.
  • Good communication skill, ability to communicate effectively with customers and team members (in English and Thai).
  • Proficiency in using computer systems and software.
  • Ability to remain calm and professional in high-pressure situations.
  • Knowledge of the local area and attractions is preferred.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Can work 6 days per week.

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