Customer Service Supervisor

**Company DescriptionPUKA Logistics Co., Ltd. is a Thailand-based freight forwarder and logistics provider, and under RNP Express Company, offering comprehensive sea, air, and land freight services. The company specializes in customs clearance, warehousing, and distribution, providing end-to-end logistics solutions for both domestic and international...

We are looking for a dynamic Customer Service Manager to lead our customer service team in managing orders, coordinating deliveries, and ensuring customer satisfaction. Our customers include distributors, farmers, and key accounts, both locally and internationally. The role involves both hands-on tasks and managerial responsibilities, depending on the team...

OverviewDo you have a PASSION for customer service?McGraw Hill is a leading publisher of digital and print-based learning solutions for the professional, medical, K12 and higher education markets.We are seeking an experienced and motivatedCustomer Service Coordinatorwho is performance-driven, works well under pressure and possesses top-notch customer service...

Key Responsibilities1. Frontline Customer AssistanceGreet visitors warmly and provide courteous, professional service.Handle enquiries in person, via phone, and through digital channels.Provide accurate information on store locations, promotions, events, and mall facilities.Assist visitors with special needs (wheelchair, stroller, guidance support).2....

Key ResponsibilitiesResponsible for prompt production of B/L & smooth cargo release, coordination and communication with customersResponsible for accurate data input in MSC systemManage the Import Section and supervise performance of the Export Team members to ensure a high quality of service and customer satisfactionHandle special and exceptional problems...

Shift: Rotation / / Working days: 5 days/week (days off not be weekends) Location: Near BTS Bangna or BTS UdomsukSalary: Base 22,000 + KPI 1,000 + Diligent allowance 750 + night allowance 200/nightJob Responsibilities:Provide customer support via phone and email, addressing inquiries and resolving concerns with professionalism.Communicate with empathy and...

Provide accurate and comprehensive information regarding personal accident insurance to customers Negotiate and persuade customers who request to cancel their insurance policies, aiming to retain existing clients Promote and highlight the benefits and importance of insurance to customers Follow up on negotiation outcomes and report policy retention status to...

The Customer Service role is responsible for assisting customers through chat and phone, resolving issues, and ensuring a smooth service experience. This position requires fast problem solving, clear communication, and a friendly attitude to maintain customer satisfaction.Key ResponsibilitiesHandle customer inquiries via chat, phone, and social mediaProvide...

Working Hours:6 days per week, from 10:00 a.m. to 7:00 p.m.Onsite position based in Thailand.Responsibilities:Respond to customer calls to resolve issues related to international money transfers.Address and troubleshoot a variety of customer service inquiries efficiently and effectively.Maintain accurate records of customer interactions and...

Position: Customer ServiceLevel: Senior OfficerLocation: BangkokSupporting a smooth sales process by acting as a vital link between customers and internal teams. The position ensures timely, high-quality service delivery and customer satisfaction, while also contributing to business development through product knowledge, inquiry handling, and maintaining a...