Head of Customer Service

รายละเอียดงานLead and manage a team of customer service representatives Develop and implement customer service policies and procedures to ensure a high level of customer satisfaction Monitor and analyze customer feedback to identify areas for improvement Collaborate with cross-functional teams to resolve customer issues and...

Currently we are hiring on behalf of our client, a leading Container Shipping based Company, for the position ofExecutive – Customer Service and DocumentationforBangkok, Thailand.Role: Executive – Customer Service and DocumentationDepartment: Customer Service and DocumentationGrade: CReporting to: Assistant Manager - Customer Service and...

Ready to lead, shape, and elevate the heart of our player experience?We're looking for a Head of Customer Support to bring structure, strategy, and service together into one seamless Multiverse.As the Head of Customer Support at Multiverse, you'll build and lead a high-performing team that delivers outstanding service to players across multiple markets....

is a dynamic and fast-growing company in the sales sector, and due to our exciting expansion, we are looking for a highly motivated and experiencedHead of Contact Centerto lead our team inBangkok, Thailand.This is a critical role responsible for organizing the efficient operation of our Contact Center and driving sales performance to support our rapid...

CUSTOMER SERVICE ADMIN (THAI SPEAKING)Location: Bangkok, ThailandOur AI-powered retail performance management solutions transform existing in-store CCTV cameras into powerful BI systems for retailers to boost store conversion, improve customer service, and achieve operational excellence.Recognized as one of the top 10 Indoor Mapping Analytics Vendors by...

Head of Customer SuccessLocation:Bangkok, Thailand (Hybrid)Reports to:CEOAbout Salary HeroSalary Hero is Thailand's leading financial wellness platform, on a mission to improve the financial health of Thai workers through fair, transparent, and empowering financial solutions. We partner with leading employers to offer Earned Wage Access, budgeting tools,...

Regional Customer Service Department ManagerRole OverviewThis role is responsible for strategic management of after-sales service operations across all branches, including service quality control, spare parts and inventory management, staff capability development, and continuous process improvement. The position ensures service excellence, customer...

Officer - CRM and Customer Service is responsible for daily CRM operations, customer communication and complaint-handling activities for both dealership and distributorship. This role ensures accurate customer data, timely follow-ups, smooth appointment coordination and effective service recovery to support a positive customer experience. The position...

Our AI-powered retail performance management solutions transform existing in-store CCTV cameras into powerful BI systems for retailers to boost store conversion, improve customer service, and achieve operational excellence.Recognized as one of the top 10 Indoor Mapping Analytics Vendors by CBInsights in 2021 & 2023, we have deployed our AI solutions to 100+...

The Customer Service role is responsible for assisting customers through chat and phone, resolving issues, and ensuring a smooth service experience. This position requires fast problem solving, clear communication, and a friendly attitude to maintain customer satisfaction.Key ResponsibilitiesHandle customer inquiries via chat, phone, and social mediaProvide...