Assistant Manager
1 week ago
About the role
This is an exciting opportunity to join Berlin's Doner Kebab (Thailand) CO., LTD.,' a leading quick-service restaurant (QSR) brand, as an Assistant Manager - Operations (QSR). Based in Bangkok, you will play a vital role in ensuring the smooth and efficient day-to-day operations of our restaurants, contributing to the overall success of the business.
What you'll be doing
- Support day-to-day operations across assigned branches.
- Conduct routine store visits to monitor performance, cleanliness, and adherence to SOPs.
- Coordinate with store managers to address staffing, inventory, or customer service issues.
- Assist in onboarding and training new team members to ensure operational standards are understood and followed.
- Monitor key performance indicators (KPIs), including sales performance, customer feedback, and operational efficiency.
- Provide feedback to senior operations leadership to help improve systems, processes, and service quality.
- Ensure compliance with food safety, hygiene, and company policies.
- Assist with launching new branches and supporting marketing or training initiatives.
- Handle basic reporting and administrative duties related to operational needs.
- Work closely with the Operations Manager to implement business strategies, improve store performance, and support overall business growth
What we're looking for
- Bachelor's degree in Business Administration, Hospitality, or related field (or equivalent work experience).
- Minimum 2 years of experience in restaurant operations, preferably in QSR or retail industry.
- Strong organizational and time-management skills.
- Fluent in both Thai and English
- Excellent communication and interpersonal skills.
- Ability to travel between branches.
- Hands-on, proactive, and problem-solving mindset.
- Microsoft office knowledge: excel, google sheet, word, power point
- Driving license and preferably having vehicle
What we offer
At Berlin's Doner Kebab (Thailand) CO., LTD.,' we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:
- Attractive performance-based bonus structure
- Opportunities for career advancement and professional development
- Enjoy one free meal per day from our delicious menu items.
- Dynamic work environment in a fast-growing food brand
About us
Berlin's Doner Kebab (Thailand) CO., LTD.' is a rapidly growing QSR brand that specializes in authentic, high-quality doner kebabs. With a focus on fresh, locally sourced ingredients and exceptional customer service, we have quickly become a favorite among Bangkok's residents and visitors. As we continue to expand our presence in the region, we are looking for passionate and dedicated individuals to join our team and help us achieve our ambitious growth goals.
Apply now to become our next Assistant Manager - Operations (QSR) and be a part of our exciting journey
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