Customer Success Support

1 week ago


Watthana, Bangkok, Thailand RENOSY (THAILAND) CO., LTD. Full time

Our Business

  • Real estate rental brokerage business (Bangkok branch, Sriracha branch)
  • Real estate sales business
  • Real estate management business
  • Real estate renovation business
  • Life Solutions Business

_____________________________________________________________________________________________

We're Hiring

Job Title: Customer Success Support

Employment Type: Full-time

Location: 19th Floor, Bhiraj Tower at EmQuartier

689 Sukhumvit Road, Klongton Nua, Vadhana, Bangkok 10110 THAILAND

  1. Job Responsibilities
  2. Customer management and support.
  3. Negotiations with property management companies and property owners.
  4. Mediate and support between Japanese customers and property management/owners.
  5. Liaison with related departments and teams (RentSales / Alliance / Accounting).
  6. Requirements

    Skills & Experience

    - Proficient in Microsoft Office (Word, Excel, PowerPoint)
  7. University graduate

    Language Skills

    - English: Business level (required)
  8. Japanese: JLPT N3 or above (preferred)
  9. Preferred Qualifications

    - Able to work efficiently under pressure
  10. Detail-oriented with excellent coordination and communication skills
  11. Eager to learn and grow
  12. Experience in the hotel or related industry is a plus
  13. Benefits
  14. Diligence Allowance: 2,000 THB/month
  15. Commuting Allowance: 1000 THB / month
  16. Group Health Insurance – effective after probation
  17. Birthday Leave
  18. Salary Review: Every 6 months
  19. Bonus: Based on individual or company performance

  20. Working Hours: 9:00–18:00 (1-hour break) + OT 15 hrs./month

  21. Holiday: 7 days/month (excluding public holidays)

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