Client Success
6 days ago
Basic Information
Position: Client Success (L1 Support)
Location: BTS Phrom Phong (Hybrid)
Working Hour: 5 Days a week, (Shift)
What will you do:
- Provide first-contact support to merchants and customers via chat, email, phone, and messaging channels.
- Assist with onboarding processes including document checks, clarification requests, and KYC/KYB follow-ups.
- Troubleshoot common payment issues including failed, pending, duplicate, and refunded transactions.
- Monitor service SLAs and ensure prompt, professional, and clear communication at every touchpoint.
- Perform technical triage for basic API errors, integration issues, and webhook inquiries before escalating to L2.
- Escalate complex issues such as system bugs, settlement discrepancies, or high-risk cases to L2, Ops, Risk, or Compliance teams as appropriate.
What we expect you to have:
- Bachelor's Degree at any filed (New graduates are welcome)
- 0-2 years of experience in Customer Service, Call Center operations, or technical support, ideally within the financial services or technology sectors.
- Excellent in Communication skills both speaking and writing in Thai
- Willingness to work flexible hours or shifts, if required by the operation
-
Event Sales Executive/ Manager
2 days ago
Watthana, Bangkok, Thailand N2 Co., Ltd. Full timeKey ResponsibilitiesDevelop and manage corporate and institutional clients for event-related projectsIdentify client needs and propose suitable event solutions aligned with business objectivesPrepare proposals, quotations, and presentations for clientsLead negotiations, close deals, and manage contractual processesCoordinate with internal teams (Marketing,...
-
Private Markets Product Specialist
1 week ago
Watthana, Bangkok, Thailand Kiatnakin Phatra Securities Public Company Limited Full timeJob SummaryDiscretionary Mandate Portfolio Manager / Product Specialist is part of the Investment Solutions Department. The department provides expertise in customized solutions for client investment across different asset classes and products for both onshore and offshore investment. Specifically, Mandate Service is a one-stop service for Global...
-
Sales Specialist- Japanese Speaking
2 days ago
Watthana, Bangkok, Thailand Indorama Ventures Global Services Limited Full timeJob SummaryThe Sales Specialist – Japanese Speaking is responsible for managing and growing relationships with Japanese clients to drive sustainable business growth and market share for Indorama Ventures. This role focuses on key account management, new client acquisition, market intelligence, and delivering high-quality customer experience while acting as...
-
Hedge Funds
1 week ago
Watthana, Bangkok, Thailand Kiatnakin Phatra Securities Public Company Limited Full timeJob SummaryHedge Fund Investment Product Specialist is part of the Investment Solutions Department. The department provides expertise in customized solutions for client investment across different asset classes and products for both onshore and offshore investment. The team's coverage is divided among Investment Product Specialists who each covers an...
-
Senior Manager, Business Development
6 days ago
Watthana, Bangkok, Thailand ANYMIND (THAILAND) LIMITED Full timeAs a Senior Manager, Business Development at AnyMind Group, you will play a pivotal role in driving the growth of our E-commerce and Social Commerce services. Leveraging AnyMind Group's comprehensive suite of solutions across e-commerce, marketing, logistics, and more, you will develop and execute strategic initiatives to expand our market presence and...
-
Senior Analyst – Credit Advisory
1 week ago
Watthana, Bangkok, Thailand Kiatnakin Phatra Securities Public Company Limited Full timeRole summary:Credit Advisory was established under Investment Banking & Capital Markets Group, with a role to provide credit related opinions, recommendations, and solutions within KKP Financial Group, as well as to our corporate clients. Our roles include, but not limited to;Provide and monitor credit analysis of debenture issuers for Debt Capital Market...
-
Domestic Sales, Packaging Business
2 days ago
Watthana, Bangkok, Thailand Indorama Ventures Global Services Limited Full timeIndorama Ventures is a world-class sustainable chemical company with a global integrated lead in PET and fibers, serving major customers in diversified end-use markets. Following our core strategies, we develop innovative products for customer needs, making great products for society.We are looking for Domestic Sales for Packaging...
-
Senior Manager, Media Planning
2 days ago
Watthana, Bangkok, Thailand ANYMIND (THAILAND) LIMITED Full timeThe Senior Manager, Media Planning, plays a critical role in spearheading the development and execution of holistic, cross-channel media strategies for AnyMind Group's key client accounts, encompassing both online and offline platforms. This position demands profound expertise in a diverse array of media channels, coupled with exceptional leadership...
-
Senior Executive, Business Development
2 weeks ago
Watthana, Bangkok, Thailand ANYMIND (THAILAND) LIMITED Full timeAnyMind Thailand is a dynamic and innovative company specializing in influencer marketing and media solutions. We are seeking a talented and motivated Senior Executive, Business Development to join our team and drive success in influencer marketing campaigns.What You'll DoIn charge to be PIC of advertising or digital agency clientsPlanning project timelines...
-
Senior Integrations Specialist
1 week ago
Watthana, Bangkok, Thailand Bumrungrad Hospital Public Company Limited Full timeRoles and Key responsibilities:Lead the integration solution design process.Articulate recommendations through compelling presentations and architectural blueprint documents to a variety of audiences, including business management and experienced IT architects.Create and influence proper standards for development, governance and operational lifecycleIdentify...