Service Team Lead

Jobs HighlightFull-time Lead Management Officer position with an international jewelry company.Responsible for handling customer enquiries and forwarding leads to the sales team.Requires a supportive, friendly, and professional approach.Key Responsibilities:· Receive and handle customer enquiries from various channels (Trade shows, phone, email, social...

#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMoreResponsibilitiesProvide mentorship, guidance and career...

Develop and implement customer service strategies to ensure exceptional customer experiences across all contact channels (phone, email, chat, social media).Oversee and manage teams under the following functions: Telephone Customer Service, Digital Customer Service, Service Quality Development, and Reporting & Project Management.Lead and manage daily...

Key Responsibilities Team & Customer Service ManagementSupervise, plan, and assign tasks to the Customer Service team.Ensure professional and timely responses to customer inquiries via online platforms.Handle escalated cases or complex issues requiring team lead decision-making. Sales & Marketing SupportCollaborate with the marketing and sales teams to...

CHANWANICH Digital GroupDigital Platform | Services | System IntegrationIf you looking for a challenging role, we're looking forward to meeting you :) Why to work with us?Office location near BTS : Siant Louis station and MRT : Silom stationGood salary packageGood Benefits : Gym, Parking Lot, Group Insurance (OPD,IPD,Emergency,Life Insurance), Provident...

CHANWANICH Digital GroupDigital Platform | Services | System IntegrationIf you looking for a challenging role, we're looking forward to meeting you :) Why to work with us?Good salary packageGood Benefits (Gym, Parking, Group & Life Insurance, Provident fund, etc.)Engagement activity every month, Town Hall every quarterWe are hiring a Service Operation...

Responsibilities:• Be the client's key contact point for all trade services of HSBC• Identify and address customer needs from both existing and new customers• Have strong sense of service mind and ability to handle difficult issues• Be able to coach/support Client Service team and Trade Services for all trade services of HSBC.• Conduct the...

About the role Join the dynamic sales team as a Sales Executive for our Trucking Service. In this full-time, office-based role in Bang Rak, Bangkok, you will be responsible for driving new business development and winning new clients for our industry-leading trucking and logistics services.What you'll be doingIdentify and qualify new business prospects...

Principal ResponsibilitiesIn this role you willMaintain the highest standard of excellence in client service by attending to client enquiries and requestsExplain operational matters to clients. Develop client's awareness, understanding and ability to comply with our operational requirementsPrompt and appropriate action taken to address client feedback and...

หน้าที่และความรับผิดชอบ:เก็บ Requirements และวิเคราะห์ Business Pain Point ของ Stakeholders เพื่อออกแบบ Product and Service