Head of Customer Service

Develop and implement customer service strategies to ensure exceptional customer experiences across all contact channels (phone, email, chat, social media).Oversee and manage teams under the following functions: Telephone Customer Service, Digital Customer Service, Service Quality Development, and Reporting & Project Management.Lead and manage daily...

รายละเอียดงานLead and manage a team of customer service representatives Develop and implement customer service policies and procedures to ensure a high level of customer satisfaction Monitor and analyze customer feedback to identify areas for improvement Collaborate with cross-functional teams to resolve customer issues and...

Ready to lead, shape, and elevate the heart of our player experience?We're looking for a Head of Customer Support to bring structure, strategy, and service together into one seamless Multiverse.As the Head of Customer Support at Multiverse, you'll build and lead a high-performing team that delivers outstanding service to players across multiple markets....

RESPONSIBILITIES :Receive document orders from customers and input accurate data into the systemProvide accurate delivery information to customers and team membersCommunicate effectively with customers and internal teamsPrepare import and export documents for all relevant partiesCreate reports to support customer requirementsFollow up with concerned parties...

Position: Head Bartender at Restaurant and barLocation : Talat noi, Charoen krungJob SummaryThe Head Bartender is responsible for overseeing the daily operations of the bar, ensuring excellent customer service, managing staff, maintaining inventory, and driving sales while complying with all health and safety regulations.Key ResponsibilitiesManage daily bar...

Officer - CRM and Customer Service is responsible for daily CRM operations, customer communication and complaint-handling activities for both dealership and distributorship. This role ensures accurate customer data, timely follow-ups, smooth appointment coordination and effective service recovery to support a positive customer experience. The position...

Our AI-powered retail performance management solutions transform existing in-store CCTV cameras into powerful BI systems for retailers to boost store conversion, improve customer service, and achieve operational excellence.Recognized as one of the top 10 Indoor Mapping Analytics Vendors by CBInsights in 2021 & 2023, we have deployed our AI solutions to 100+...

Key ResponsibilitiesEstablish Governance Frameworks: Design and enforce a robust governance structure for customer service, including standard operating procedures (SOPs),compliance protocols, and risk controls to ensure regulatory adherence and service consistency.Drive Process Optimization: Lead end-to-end process re-engineering initiatives to streamline...

The Customer Service role is responsible for assisting customers through chat and phone, resolving issues, and ensuring a smooth service experience. This position requires fast problem solving, clear communication, and a friendly attitude to maintain customer satisfaction.Key ResponsibilitiesHandle customer inquiries via chat, phone, and social mediaProvide...

More than just a recruitment company. At PRTR, we have been a part of our customer's success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15,000 outsourced staff, we will continue to carry out our mission to develop a better career, a better life, and a better society, and thrive to become the No.1 people...