Dispatcher Manager – Port

2 days ago


Chon Buri, Chon Buri, Thailand KLN Seaport Limited Full time
Overview

We are looking for an experienced Dispatcher Manager to lead and coordinate all container transport activities within the port terminal. This role ensures smooth operations between Ship Operations, Container Yard, and Truck Operations with a focus on safety, accuracy, and on-time performance.

Key Responsibilities

· Transport Planning & Control

Plan and allocate resources (trucks, drivers, equipment, and dispatchers) based on daily workload.

Set routing and sequencing for container movement between vessel and yard.

Approve work plans from Truck, Ship, and Yard Dispatch teams to match vessel schedule.

Monitor performance and ensure KPIs for time, accuracy, and safety are met.

· Coordination & Monitoring

Coordinate with Operations Control, Yard Management, Gate Control, and Transport teams.

Monitor real-time transport status and report progress to management.

Solve operational issues such as delays, equipment breakdown, missing containers, or data errors.

· Team Leadership

Supervise and develop Truck, Ship, and Yard Dispatcher teams.

Establish SOPs and work instructions.

10.  Train staff on system usage, data analysis, and coordination in a port environment.

· Systems & Data Management

11.  Use TOS/TMS or related systems to manage operations.

12.  Analyze transport data, turnaround time, and resource utilization to improve efficiency.

13.  Prepare performance reports and recommend improvements.

· Safety & Quality Compliance

14.  Ensure all transport processes follow port safety standards.

15.  Monitor compliance with SHE (Safety, Security, Environment) policies.

16.  Support ISO/ISPS or other relevant audits.

Qualifications

· Bachelor's degree in Logistics, Transportation Management, Industrial Engineering, or related fields.

· –8 years of experience in port/logistics transport operations, with at least 3 years in Dispatcher team management.

· Strong knowledge of TOS/TMS/Fleet Management systems.

· Excellent problem-solving, data analysis, and leadership skills.


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