Contract Management Analyst

About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose -
Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.

We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

About The Role
As a Contract Management Analyst at Agoda, you'll play a key role in supporting our contract operations across the business. You'll work closely with teams like procurement, supply, and finance to help manage the full contract lifecycle, from creation and review to compliance and renewal. Our contracts are organized and tracked through a centralized contract management system, which helps us maintain high standards of governance and control.

In this role, you'll have the opportunity to make a real impact by helping to streamline and centralize contract processes, especially on the procurement side where there's room for improvement. You'll be responsible for identifying and organizing contracts that may currently sit outside our main system, ensuring everything is coordinated, traceable, and compliant. We're looking for someone who is detail-oriented, enjoys working with systems, and can connect the dots across different teams to keep our contract management running smoothly.

• This is a 10-months contract, with possibility of contract renewal.

In This Role, You'll Get To

• Operational ownership and improvement

• Be the go-to person for all global contract operational questions or issues.

• Support the Legal Operations Team in creating, maintaining, and looking for ways to improve our contracting processes.

• End‑to‑end contract lifecycle

• Intake and CMS record creation (accurate metadata, correct routing), route approvals per delegated authority and coordinate signature, activate executed agreements and maintain the repository, manage signature requests end to end, and monitor expirations/renewals to ensure timely renewals.

• Migration and data quality

• Execute migration batches from external repositories and the electronic signature solution into the CMS: prepare manifests, perform uploads, reconcile counts, and resolve exceptions within SLAs.

• Perform contract data QC using a data quality tool: verify payment terms and spend; attach execution evidence (completion certificate or equivalent).

• Ensure supplier linkage and resolve exceptions in collaboration with internal stakeholders.

• Controls and reporting

• Operate daily controls (completeness/accuracy); maintain saved searches/dashboards.

• Surface issues and drive corrective actions with stakeholders; document outcomes for auditability

What You'll Need To Succeed

• Bachelor's degree or equivalent
• 2-3 years of work experience in related fields
• Hands-on CLM experience (admin or power user) and e‑signature platform proficiency
• Advanced Excel for Operations (pivot, XLOOKUP, data cleanup; Power Query a plus)
• Working knowledge of S2P/P2P and supplier master fundamentals; able to coordinate with Procurement/AP
• Strong quality/control mindset (maker–checker, reconciliation, audit trail); able to operate to SLAs
• Excellent written and verbal communication; strong cross-functional stakeholder management
• High attention to detail; strong organization/multitasking; analytical problem‑solving
• Tech‑savvy, fast learner, curious, comfortable in a fast‑paced environment
• Intellectual curiosity, open-minded attitude, and a willingness to learn
• Experience with international companies is a plus.

Discover More About Working At Agoda

• Agoda Careers
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Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.