Head of Commercial
1 week ago
**Job Purpose Overview**
This position is responsible to deliver performance of Meeting Point destination commercials, standards and all client-facing activities.
The scope of the role is Marketing & business development, Product selection, Key Account Management and Revenue management.
The role is responsible for using functional expertise to make strategic recommendations for commercial improvement though identifying commercial opportunities, executing sales and marketing activities and driving profitable client relationships
**Main Tasks and Responsibilities**:
- Hands-on leadership of the day-to-day Commercial function activities and teams across the scope of Marketing & business development, Product selection, Key Account Management and Revenue management
- Conducts research and market analysis to identify new potential markets and market penetration and to identify new potential B2B clients
- Proactively plans, develops and executes business development strategies
- Prepares and presents appropriate tenders and proposals from across the MP offering (including excursions and activities, multi-day tours, packages and other ancillary revenue opportunities) to B2B clients
- Develops effective marketing collateral and materials, using it across various channels
- Applies appropriately targeted pricing and negotiates effectively
- Responds to client needs and feedback
- Maintains and supports client relationships to achieve growth, monitors performance of the portfolio and initiates and monitors required action plans
- Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals (x-selling)
- Delivers sales results in line with the company budget, proactively reacting to shortfalls and seizing opportunities to build revenue, profitability and market share
- Trains, motivates, coaches, develops and manages direct reports
- Collaborates with peers throughout the meeting point business
**Your Skills and Experience**:
- BA degree or higher
- Minimum 10 years’ experience within the leisure, travel and tourism industry with experience managing collaborative and remote cross-cultural teams
- Track record in improving Commercial related KPIs
- Experience in business development, sales strategies and key account management across a broad portfolio of B2B clients
- Fluency in written and spoken English is essential; knowledge of any other languages is a plus.
- A strong influencer and motivator with advanced interpersonal skills, the ability to quickly build credibility combined with negotiation skills
- Positive, highly motivated, analytical and results-oriented
- Budget and Cost Control Knowledge
- IT and Computer Literacy
- Performance Management
- Numerical Skills
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