Underwriter
5 days ago
About FWD Group
FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.
For more information, please visit
Job Purpose:
Key Responsibilities:
Underwriting
- Make decision by analyzing the minimum required information as necessary to reach a sound decision
- Escalate over authority cases to authorized person promptly by summarizing the details with recommended action or decision.
- Provide advice for the case related to underwriting referred from staff from other functions e.g. policy services, call center, branch staff, etc..
Assignments:
- Prepare complicated cases to consult with doctor for proper decision.
- Deal with distribution support function or third-party investigator to clear the concern points in some applicants.
- Deliver top-quality customer service i.e., be able to provide the appropriate underwriting decision for customers timely.
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