Services Manager Assistance

6 days ago

กรงเทพมหานคร, Thailand NTT DATA Full time

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.

**Your day at NTT DATA**

This role is responsible for ensuring the efficient operation, optimization, and continuous improvement of Managed services, Support Services and Technical Services. This role manages and deploys targeted Services programs to help accelerate sales, client engagement and service delivery and collaborates with cross-functional teams, fostering client relationships, and driving service excellence to meet or exceed client expectations.

The Senior Team Lead, Services drives a collaborative and innovative team culture focused on operational excellence.

**What you'll be doing**

**Key Responsibilities**:
- Addressing and managing Services financial issues, including daily financial oversight, profit forecasting, revenue projections and invoice reviews.
- Develop process and managing external relations, including Suppliers, third party vendors relations/service agreements, managing purchasing and sourcing relationship such as warranty terms and conditions, SLA, Service discount rate, supplier’s business and operation metric.
- Identify, track and analyze key metrics for service department.
- Assist in design and implement of Service business workflows and procedures.
- To contribute research, analysis and ideas to the development of the services strategy included business and operation in order to ensure that service organizational development initiatives are appropriately integrated and aligned with strategic and business goals.
- To design and deliver change management strategies, processes and interventions that support the company’s ambition to be a high performing organization; to include initiatives which foster a high-performance culture, where valuing learning, continuous improvement and diversity are the norm.
- To support specific performance improvement initiatives for Service department
- To identify opportunities for service performance improvement through, for example, undertaking internal diagnosis, process/system reviews in order to understand barriers and possible solutions, conducting internal and external research into good practice and new ideas.
- To commission and manage additional internal or external resources as and when required in order to ensure cost-effective deliverable.
- To design and facilitate in-house events which are related to service organization development.

**Qualifications**:

- Excellent in MS Office suite (Outlook, Word, Excel) especially advanced excel skill
- Excellent in English communication and if can communicate in Japanese will be an advantage.
- Microsoft _Power BI_, Big Data basis will be an advantage.
- Math-Science, accounting basis will be an advantage
- At least 5 years' experience of analysis/accounting and business operation activities preferable

**Workplace type**:
Hybrid Working

**About NTT DATA**

**Equal Opportunity Employer

  • Assistant Manager Internal Audit

    7 days ago

    กรุงเทพมหานคร, Thailand Minor Shared Services Full time

    Company Description Its founding in 1978 with a single beachfront resort in Pattaya, Minor International Pcl (‘MINT’) is today one of the largest hospitality and leisure companies in the Asia Pacific region. With over 530 hotels & resorts, 2,410 restaurants and 339 retail trading points of sale, MINT meets the growing needs of consumers in Thailand and...

  • Assistant Project Manager Systems

    3 weeks ago

    กรุงเทพมหานคร, Thailand Minor Shared Services Full time

    Company Description From its founding in 1978 with a single beachfront resort in Pattaya, Minor International Pcl (‘MINT’) is today one of the largest hospitality and leisure companies in the Asia Pacific region. With over 520 hotels & resorts, 2,389 restaurants and 386 retail trading points of sale, MINT meets the growing needs of consumers in Thailand...

  • IT Service Management Officer

    4 weeks ago

    กรุงเทพมหานคร, Thailand Minor Shared Services Full time

    Company Description Its founding in 1978 with a single beachfront resort in Pattaya, Minor International Pcl (‘MINT’) is today one of the largest hospitality and leisure companies in the Asia Pacific region. With over 530 hotels & resorts, 2,410 restaurants and 339 retail trading points of sale, MINT meets the growing needs of consumers in Thailand and...

  • Assistant Manager

    3 weeks ago

    ปทุมวัน, กรุงเทพมหานคร, Thailand Zuma - Bangkok Full time

    **Responsibilities**: - Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved - Effectively manage the restaurant in the absence of the Restaurant Manager - Manage operations with passion, integrity, and knowledge while promoting the culture and values of Zuma - Provide...

  • Business Support Assistant

    7 days ago

    กรุงเทพมหานคร, Thailand World Food Programme Full time

    DEADLINE FOR APPLICATIONS 6 October 2024-23:59-GMT+07:00 Indochina Time (Bangkok) ABOUT WFP The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate...

  • Field Tech Senior Manager

    3 weeks ago

    กรุงเทพมหานคร, Thailand NTT Data Services Full time

    **Req ID**: 226687 We are currently seeking a Field Tech Senior Manager to join our team in Bangkok, Buri Ram (TH-31), Thailand (TH). **“Field Tech Senior Manager” **to join our team in **“Thailand”.** **Role Responsibilities** - Manage Technical Support Team - Lead a team of technical support specialists. They provide support, supervise staff,...

  • Meetings Services Assistant

    1 week ago

    กรุงเทพมหานคร, Thailand United Nations Full time

    **Job Opening** **Job Opening ID**: 243712 **Job Network** : Public Information and Conference Management **Job Family** : Conference Services **Category and Level** : General Service and Related Categories, G-4 **Duty Station** : BANGKOK **Department/Office** : Economic and Social Commission for Asia and the Pacific **Date Posted** : Sep 16,...

  • Meetings Services Assistant

    1 week ago

    กรุงเทพมหานคร, Thailand United Nations Full time

    **Job Opening** **Job Opening ID**: 243527 **Job Network** : Public Information and Conference Management **Job Family** : Conference Services **Category and Level** : General Service and Related Categories, G-5 **Duty Station** : BANGKOK **Department/Office** : Economic and Social Commission for Asia and the Pacific **Date Posted** : Sep 15,...

  • Assistant Service Manager

    3 weeks ago

    คันนายาว, กรุงเทพมหานคร, Thailand บริษัท ยูฟิคอน จำกัด Full time

    Assistant Service Manager รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตคันนายาว) สาขาอาชีพหลัก : บริการลูกค้า/ลูกค้าสัมพันธ์/Call Center...

  • Assistant Manager, Service

    1 week ago

    กรุงเทพมหานคร, Thailand Marriott Vacations Worldwide Full time

    **CORE WORK ACTIVITIES** 1. Provides daily direction and communication to employees so that customer service calls are answered in a timely, efficient and knowledgeable manner. 2. Provides statistical and performance feedback and coaching on a regular basis to each team member to build relationships, improve productivity and associate motivation. 3. To...

  • Meetings Services Assistant

    7 days ago

    กรุงเทพมหานคร, Thailand United Nations Full time

    Org. Setting and Reporting - The mandate of the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP) is to promote sustainable and inclusive development and regional connectivity in the Asian and Pacific region. ESCAP’s role as a regional development arm of the United Nations Secretariat is to support its membership with policy...

  • Assistant Manager

    3 weeks ago

    กรุงเทพมหานคร, Thailand Greenline Synergy Full time

    Job Detail Job Title - Assistant Manager - Network Services Career Area - IT Infrastructure Location - Samitivej Srinakarin Hospital **Responsibilities**: - Design and implement short - and long-term strategic plans to make certain network capacity, and capability, meets existing and future requirements. - Develop, implement, and maintain policies,...

  • Meetings Services Assistant

    3 weeks ago

    กรุงเทพมหานคร, Thailand United Nations Full time

    The mandate of the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP) is to promote sustainable and inclusive development and regional connectivity in the Asian and Pacific region. ESCAP’s role as a regional development arm of the United Nations Secretariat is to support its membership with policy oriented research and analysis,...

  • Meetings Services Assistant

    6 days ago

    กรุงเทพมหานคร, Thailand United Nations Full time

    The mandate of the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP) is to promote sustainable and inclusive development and regional connectivity in the Asian and Pacific region. ESCAP’s role as a regional development arm of the United Nations Secretariat is to support its membership with policy oriented research and analysis,...

  • Executive Assistant

    3 weeks ago

    กรุงเทพมหานคร, Thailand Nestle Operational Services Worldwide SA Full time

    We’re Nestle, We’re the biggest food and beverages company in the world who believe in “enhancing quality of life and contributing to a healthier future.” **Join us **and be part of Nestle to drive over 2,000 brands in 191 countries worldwide, if you; - Love to support and have team spirit - Service / customer oriented - Excellent communication...

  • Enterprise Services Manager

    2 weeks ago

    กรุงเทพมหานคร, Thailand Amazon Web Services Thailand Full time

    A Bachelor's degree; Masters/MBA degree preferred. - 15+ years of IT consulting/management experience, with demonstrated IT Transformation experience in customer-facing roles. - Experience working with large multi-national organizations as the Consulting Services lead, Account and/or Relationship Manager - Demonstrated ability to work creatively and...

  • Assistant Regional General Manager Up Country

    3 days ago

    ลาดพร้าว, กรุงเทพมหานคร, Thailand TG Human Resource Services (Thailand) Co., Ltd. Full time

    **หน่วยงาน / องค์กร** TG Human Resource Services (Thailand) Co., Ltd. จำนวนที่รับสมัคร (อัตรา) 5 ระดับเงินเดือน (บาท) 30000 หมวดงาน เจ้าหน้าที่ขาย-การตลาด /...

  • Assistant Technical Services and Quality Manager

    1 week ago

    กรุงเทพมหานคร, Thailand PRTR Full time

    PRTR is currently supporting a top glove business company. We are looking for an "Assistant Technical Services and Quality Manager" to be a part of a global brand company. **Roles and Responsibilities**: - Assisting Product and Quality Manager in new product development and certification work. - Working closely with factories and cross-functional teams to...

  • Assistant Manager

    2 days ago

    กรุงเทพมหานคร, Thailand Grand Hyatt Erawan Bangkok Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Reservations is responsible to assist the Reservation Manager in managing the Reservations Department and work...

  • Assistant Manager, Service Operations

    4 days ago

    สวนหลวง, กรุงเทพมหานคร, Thailand Otis Full time

    Date Posted: 2024-04-25 Country: Thailand Location: Otis Elevator Company (Thailand) Limited, No. 735/5 2nd FL., Tower E Unit No. E2-01 Srinakarin Road, Phatthanakan Sub-district Suanluang District, 10250, Bangkok - At Otis, it’s our people who make us different. Join the Otis family, where collaboration, innovation, and empowerment help each individual...