Assistant Technical Services and Quality Manager
2 weeks ago
PRTR is currently supporting a top glove business company. We are looking for an "Assistant Technical Services and Quality Manager" to be a part of a global brand company.
**Roles and Responsibilities**:
- Assisting Product and Quality Manager in new product development and certification work.
- Working closely with factories and cross-functional teams to meet the business case and customer satisfaction goals.
- Managing good relationships with internal, and external customers and vendors.
- Supervising the QA team to achieve KPIs targets and company policies.
- Coordinating with factories to ensure the highest quality of companies’ products is maintained.
- Reporting severe or repeated failures or unreliability in the quality of products to Product and Quality Manager and all concerned.
- Recommending appropriate corrective actions or plans/programs to minimize defects in products.
- Handling company (ISO9001:2015 and ISO13485:2016), ensure the compliance of all concerned operations processes.
- Handling company internal audits to ensure conformance by implementing corrective actions to improve quality and services.
- Liaising with certified bodies in the UK, EU, Ireland, etc for glove performance tests.
- Coordinating with test laboratory on product tests, ensuring all products supplied meet customers’ requirements.
- Preparing samples and necessary documents for testing.
- Conducting quality audits with factories as required by certified bodies.
**Reporting**:
- Asst. Technical Services and Quality Manager will report to the Product and Quality Manager
**Qualifications**:
- Thai Nationality.
- Bachelor's Degree or higher in related fields.
- At least 5 years experience in Operations Management, Sales, or Business Development in an industrial business environment.
- Experience in the gloves industry or PPE market is preferred, but not essential, and experience with international Sales/Export Sales is preferred.
- Knowing ISO9001 and ISO13485 is preferable.
- Good leadership skills with excellent communication, negotiation, organizational, interpersonal, problem-solving, and analytical skills
- Able to work under pressure and deliver according to deadlines.
- Self-motivation and willingness to learn new knowledge.
- Good command of written and spoken English (TOEIC score above 800).
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