Senior Manager, E-commerce

2 weeks ago

จตจกร กรงเทพมหานคร, Thailand RS PCL Full time

5 yrs experiences in E-commerce, Digital Marketing.
Exp. in customer shopping experience -UX,UI and CX.
Work at RS Group Building, nearby BTS Kasetsart.
Reporting to Head of Products
- Dietary Supplement and Personal Care - you will be responsible for:
Ensure all marketplace channels [Lazada/Shopee/ Line / others ( if any)] are growing and deliver KPI on track.
Ensuring optimal product presentation and visibility on online channels.
Leading all initiatives across different services with platform theme and our own brand campaign for each platforms.
Ensure consumer acquisition and retain them with satisfaction method, tool or program base on consumer behavior.
Manage day-to-day collaboration all channel with partner/customer.
Coordinating with internal cross function and partner.
Establish and monitor progress against key performance indicators.
Monitor market trends and competitor analysis.
Responsible for partnership retain client satisfaction and tracking customer behavior based on data.
Works with internal and external stakeholders, other departments, Merchandise, marketing team, sales team, online team, agency etc.to ensure that everything is ready for go-live: branding, product and campaign.
Work with Platform and marketplace [Lazada/Shopee/ Line / others ( if any)] to ensure that activities are in place and growing business together.

Bachelor's degree or higher in Marketing E-Commerce, Computer, Business or other related fields.
At least 5 years of direct experiences in E-commerce and Digital Marketing from Retail.
Direct experience E-Commerce Marketing, CRM and Database Marketing in Online Retail and digital campaign.
Experience end-to-end customer shopping experience - UX, UI and CX.
Up-beat, positive, can-do attitude, inquisitive personality; trusted, reliable and goal-oriented.
Fast-learner; Adaptability Quotient, analytical thinking and good communication skills; organized and dedicated.
Good communicate both Thai and English.
Able to work under pressure very well.
Excellence work with MS Office task.

**Job skills required**: English, Branding, Thai, Analytical Thinking, Digital Marketing

**Job skills preferred**: Good Communication Skills

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