Staff Development Assistant
1 week ago
The mandate of the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP) is to promote sustainable and inclusive development and regional connectivity in the Asian and Pacific region. ESCAP’s role as a regional development arm of the United Nations Secretariat is to support its membership with policy oriented research and analysis, normative support and technical assistance and capacity building, to respond to the development priorities and changing needs of the Asian and Pacific region.
This position is located in the Human Resources Management Section, in the Division of Administration. The incumbent reports to the Team Lead of staff training and organizational development team.
**Responsibilities**:
Under the direct supervision of the Team Lead of Staff training and Organizational development team, and overall supervision of the Chief of Human Resources Management Section, the incumbent is required to perform the following functions:
Staff development and career support training
- Conducts the administration of the UN Language Programme, including Programme outreach and student registration, tuition fees collection from applicable students, assistance in the recruitment process of language teachers as needed, scheduling class dates and times and the related coordination/communication with the teachers, teachers’ salary payments processing in Umoja, addressing client inquiries, providing technological support to both students and teachers for the online synchronous language classes, etc.
- Assists in the planning and organization of training courses and workshops in all the administrative aspects, including procurement, contract making, visa support for the contractors, IT environment set-up and logistics arrangement, and supporting the conducts of the actual trainings.
General
- Conducts the clearance procedure with regard to Performance Management for separating staff and assists him/her in final arrangements.
- Supports the HR chief and the Team Lead of HRMS staff training and organizational development in monitoring the Performance Management system compliance by ESCAP staff members and conducts related follow-up actions.
- Undertakes research on a range of HR related issues and assists in the preparation of notes/reports.
- Provides general office support services; processes, drafts, edits, proofreads and finalizes for signature/approval a variety of correspondence and other communications; performs budget preparation, input monitoring and implementation in Umoja, etc. As a Requisitioner, assigns appropriate budget lines in Umoja for various categories of training programmes and monitors fund usage in each budget line, in close consultation with the Team Lead.
- Sets up and maintains files/records (electronic and paper); creates and maintains ESCAP staff training SharePoint website and training calendar.
- Schedules appointments/meetings, monitors deadlines and conducts follow-up communications, etc.
- Prepares written response to queries concerning HR related matters.
- Trains and provides supervision to new and lower-level staff in the unit.
- Performs other duties as required. Supports the HR chief and the Team Lead of HRMS staff training and organizational development in innovating the learning programmes as needed, including by making use of new technologies and IT tools.
Competencies
- Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
- Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Education
High school diploma or equivalent is required.
Work Experience
A minimum of seven years of progressively responsible experience in human resources management, administrative services, staff training administration or related area is required.
Experience using MS Office 365 programmes, in particular, advanced functions of MS Excel and MS Teams, is required.
Experience in the United Nations Common System or international organizations is desirable.
Experience with an Enterprise Resource Planning (ERP) system, e.g., SAP, is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, flue
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