Senior Associate, Commercial Readiness

7 days ago


Thailand Ninja Van Full time

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started We have much room for improvement and many ideas that will further shape the industry.

As we upscale the commercial team, we need you to ensure that all commercial teams have equipped the right skills to move the team towards the company's goals by consistent training and development

**What you will do**:

- Engage employees to understand desired learning outcomes, business objective as well as challenges
- Observe sales encounters and adapt the training needs for individuals and/or sales teams.
- Conduct training sessions for new and current sales personnel - both face to face and online
- Facilitation to different group of learners in commercial team in line with Regional roadmap
- Identify learning gaps analysis and able to improve on the training to increase the learning effectiveness
- Improves training effectiveness by developing new approaches and techniques, making support readily available
- Manage the company’s learning management system (LMS); including prompt uploading of training course, training material, assessment worksheets, managing learners accounts, ensuring the system content is up to date
- Materials preparation for any upcoming training session
- Stay up-to-date with the latest market trends and demands of the logistic sales environment to create the realistic situation in training session
- Monitor and evaluate training program effectiveness, success and report on them
- In line with Regional to use the same evaluation outline to have the same output across the region
- Ensuring the commercial team has equipped the right skills to make and impact to Company’s targets and goal

**What you will need**:

- Minimum 1 year direct experience in training delivery using any framework models or framework-driven training content creation
- Sales Experience is a plus
- Bachelor’s degree in any field
- Good command in English


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