Customer Experience Division Manager

**Job Purposes**: Manage and implement directions to customer service operations and coordination with relevant functions internal and external branch, in order to create alignment of standards, satisfy customers, and achieve goals **Key Roles and Responsibilities**: - Implement plans and directions to manage operations of customer service to ensure...

Location: **Thailand** - Department: Customer Service- Location: Thailand- Team and Role Introduction - The Customer Experience (CX) team is responsible for steering and improving the overall Customer experience on Lazada. The main KPI of the team is the Net Promoter Score (NPS) and Product Satisfaction (PSAT), and our objective is to ensure that customers...

**Job Purposes**: Oversee overall customer experience including system interface flow. Ensures customer satisfaction with all touch points within the terminal and employee/ customer interaction on all platforms of interfaces to create brand awareness, great customer experience and maximize transactions. **Key Roles and Responsibilities**: - Oversee overall...

Location: **Thailand** - Department: Customer Service- Location: Thailand- Company Introduction - Founded in 2012, Lazada Group is the leading e-commerce platform in Southeast Asia. It is accelerating progress in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam through commerce and technology. With the largest logistics and payments...

Location: **Thailand** - Department: Customer Service- Location: Thailand- Job Overview: - The LazPay Customer Experience (CX), which is under LazPay Customer Care team, is responsible for steering and improving the LazPay (Payment) Customer experience on Lazada. The main KPI of the team is the Net Promoter Score (NPS) and Product Satisfaction (PSAT). Our...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

**Industry**: Utilities, Consulting, Other - ** Job Description**: - Team Management to meet the target (division works) - Support sales team in term of technical and price for future project (division works) - Get the requirement from customer and interface party (project works) - Review the design/installation/T&C document which create from team (project...

**Job Project Manager/ Marketing Manager / Division Manager Purposes**: **Key Roles & Responsibilities**: - Cooperate and execute CG corporate events and activities from creative ideas to implement and operation process. - In-corporate with partners both internal & external to execute and complete the projects. - Help design event promotion mechanism and...

**Job Scope** 1. To expand sales in Food service FS L KA channels 2. To develop short to mid term business strategy, master action plans. 3. To improve and optimize Customer Service Level 4. To analyze sales and marketing data to analyze and formulate sales guidelines. **Job Details** 1.Manage the team to meet the goals and achieve the objectives of...

**Spare Parts Manager**: **Job information**: **Reference number**: JR-0023569 **Job function**: Service **Position type**: Full time **Your responsibilities and tasks**: - Develops and supports customer relations - Promote original spare parts, service products to the market - Implements pro-active market sales approach for spare parts and service...

**Industry**: Utilities, Consulting, Other - ** Job Description**: - Team Management to meet the target (division works) - Support sales team in term of technical and price for future project (division works) - Get the requirement from customer and interface party (project works) - Review the design/installation/T&C document which create from team (project...

Location: **Thailand** - Department: Customer Service- Location: Thailand- The Customer Experience (CX) team is responsible for steering and improving the overall Customer experience on Lazada. The main KPI of the team is the Net Promoter Score (NPS) and Product Satisfaction (PSAT), and our objective is to ensure that customers have a flawless and effortless...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

**Job Purposes**: Implement marketing directions and policies to monitor and develop online marketing plans and operations, including creating contents and image of websites, managing online sales of the brand, and generating sales via online channels, to satisfy specific customers and achieve sales target **Key Roles and Responsibilities**: - Develop...

KPMG's Customs group is a tax practice within the Indirect Tax division that develops and helps implement customs and international trade services for clients in a variety of industries, including the pharmaceutical, têxtile, automotive, electronics, food/retail distribution and global manufacturing industries. In delivering these trade and customs...

**Job Scope** 1.To expand sales in Food service DSOR channels 2.To develop short to mid term business strategy, master action plans. 3.To improve and optimize Customer Service Level 4.To analyze sales and marketing data to analyze and formulate sales guidelines. **Job Details** 1.Analyze of related business operation efficiency trends, costs, and work...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

Hofy is leading the future of Work! Our Customer Experience team is the first port of call in leading the change and support all of our clients with a wide variety of issues. We are now looking to expand our coverage and we're looking for someone in the PHT/THA(ICT) timezones. **What the job involves** - Interact with customers to resolve queries about our...

Analyze each customer’s needs and introduce Cash Management and Deposit products and services to target customers and Coordinate with other related business unit for preparation RFP (Request For Proposal) for clients - Keep in touch with and visit the customers together with Relationship Manager on regular basis in order to maintain good relationship -...

Under the order of Quality Assurance Division GM and DGM - Set policies, objectives and targets for department. - Develop and review budgets and ensure to achieve target. - Set section objectives/goals and monitor ongoing progress and performance. - Manage and direct overall department operations including acting for change and improvement in performance and...