Assistant Manager, Shop App Experience Management

6 months ago


กรงเทพมหานคร, Thailand Samsung Electronics Full time

Position Summary

Role and Responsibilities

Responsibility:
Develops, manages and drives all aspects of the shop app platform, its development, feature enhancement and content strategy on both iOS and Android. Plans, optimizes and enhances the shop app experience to drive customer satisfaction and conversion to sales. Drive marketing campaign on the shop app via campaign publishing, content management. Search engine optimization (SEO) on the shop app on both iOS and Android environment. Quality Assurance, the shop app features, functionalities and content accuracy. Schedule projects, resources and report. Collaborates with cross-functional with the development of the shop app in both regional level and local.

Qualification:
Bachelor in marketing, business administrative or related fields. 3 to 5 years experience in eCommerce app operation, marketing, and service planning. Experience in customer experience, user experience enhancement projects. Exceptional interpersonal skill and team work Strategic planning Goal Orientation Fluent in English communication. Innovation & Creativity

Skills and Qualifications
- Experienced professional with full understanding on specialized areas; resolves a wide range of issues in creative ways
- Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions
- Normally receives little instruction on day-to-day work and receives general instructions on new assignments
- Typically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree; or a PhD without experience



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