Service Point Lead

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

**Job Purpose Overview**: This position is responsible to deliver performance across Meeting Point Service Delivery, In-Destination Sales and all Guest-facing activities. The scope of the role is Reservations & bookings, Operations planning, Service delivery, In-destination sales, Quality control, Customer feedback and Emergency response. This role is...

Leads QA strategy across tracks for the client program. Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices. Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally. Lead and mentor QA team members, as well as manage...

**Company Description** foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is...

Customer Supply Chain Lead - Key member of the TH Leadership Team, the Customer Supply Chain Lead remit is "all customer interfacing" functions, i.e. Forecasting, Customer Services & Logistics and forms the first point of contact for Market GMs. Single point accountability for end-to-end supply chain. - Accountable for overall organizational effectiveness...

This role will be responsible to provide services to brokers during Placement process, such as slips generation, quote comparison; and to brokers / clients for post bind / policy services such as policy check, documents filing and transmittal / delivery, etc. **Main responsibilities**: **Management** - Ensure alignment and implementation between Placement...

We are working with a leading Insurance Technology company for a **Customer Care Team Lead **position **In this position you will** Play a pivotal role in driving customer satisfaction and retention. You will manage and monitor and analyze key performance indicators (KPIs) related to claim processes, engagement, and satisfaction. You'll then leverage these...

**About EXANTE** EXANTE is a wealth tech company that provides centralized trading solutions and B2B financial infrastructure that helps create value through technology. Our proprietary trading platform enables direct market access to +1M financial instruments, including stocks, ETFs, bonds, futures, and options, from a single multi-currency account. We...

**PURPOSE OF THE ROLE** We are seeking a talented and versatile Digital Marketing and Communications Specialist to join our dynamic team. The Digital Design Lead (DDL) is a versatile leader who will play a pivotal role in the success of our digital communications and design services. The DDL’s expertise in digital design and marketing will be...

**Your Job**: The role is accountable to lead the Customer Service & Logistics (CS&L) team and define functional strategies and priorities in the CS&L area; lead and provide direction toward developing excellence in CS&L processes; build organizational capability; organize and manage all activities of the CS&L function. The role will have end to end...

Leads QA strategy across tracks for the client program. Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices. Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally. Lead and mentor QA team members, as well as manage...

Job Detail Job Title - Security Operation Lead Career Area - IT Security Location - Samitivej Srinakarin Hospital **Responsibilities**: - Monitoring, analysis, and detecting security events and incidents. - Manage, tune, and optimize SOC tool, which includes evaluating existing rules, filters, events and use cases per the business requirement. - Provide...

**At THISIS! DMG we are hungry for opportunities to improve the digital world.** life. We are hungry for more join us if your appetite is big enough. We are looking for a **QA Lead (B2B/B2E Web Applications)** to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and...

Job Posting Location Bangkok Job Summary Fully support to co-recommend actionable solutions for service and interaction design of new products or services to internal and external customers. Develop & execute monitoring plan, KPI trackers, and guidance to improve usage and accuracy. Conduct performance analysis reports including top services & keywords...

Our client is a leading global telecommunications solutions provider that has built up product portfolios and services including mobile networks, broadband networks, IP-based networks, optical networks, telecom value-added services, and terminals. **Responsibilities** - ** Develop service products**: Including reasonable pricing of service products,...

: **SAS Cloud Operations Cloud Technical Lead** You will leverage your deep technical skillset and knowledge to provide technical leadership, guidance, and support for customer engagements through implementation and configuration to production release into operations. You will partner with a SAS Cloud Customer Service Delivery Manager to work through any...

Source of new technology exploration for contact center both front operation / back office including Shop, Partner for digital improvement in term of customer service. (Work collaborate with Technology vendors). Responsible for "Customer Technology Roadmap Planning" of customer service area. Responsible for Business owner role of digital platform...

**Why Verifone**: For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in...

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...