Daraz-user Product Operations-th

4 months ago


Thailand Lazada Full time

Location:
**Thailand**
- Department: Commercial- Location: Thailand- Team and Role Introduction:
**Responsibilities**:
1、Manage and optimize the user experience on the Daraz platform, ensuring smooth navigation and seamless transactions for customers in Thailand-Bangkok.
2、Analyze user data and metrics to identify trends, pain points, and opportunities for improvement, implementing changes to enhance user engagement and retention.
3、Collaborate with cross-functional teams, including product, design, and marketing, to align on product launches and promotions, ensuring alignment with user needs.
4、Develop and execute strategies to resolve customer issues, improving the overall satisfaction and loyalty of the Daraz user base.
5、Stay updated on industry trends and best practices, incorporating relevant insights into the product operations to maintain a competitive edge.

**Job Requirements**
- Requirements/Qualifications(must have):
1、College degree in Business, Marketing, or a related field, with a minimum of 1 year of experience in e-commerce or product operations.
2、Strong understanding of the Daraz platform and the Thai e-commerce market, with a focus on user behavior and preferences.
3、Experience in data analysis and interpretation, proficient in using tools like Excel or Google Analytics to drive decision-making.
4、Excellent communication and interpersonal skills, capable of working effectively in a fast-paced, cross-functional team environment.
5、Adaptable and proactive, with a keen eye for detail and a passion for delivering exceptional user experiences in a VUCA world.


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