Customer Services Officer, Senior Customer
3 weeks ago
รายละเอียดงาน
**รูปแบบงาน **:งานประจำ**จำนวนที่รับ **:ไม่ระบุ**สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตหลักสี่)**เงินเดือน(บาท) **:16,000 - 25,000**วันหยุด **:วันอาทิตย์**เวลาทำงาน **:09:00 - 18:00**เวลาทำงานอื่น **:ทำงานเสาร์เว้นเสาร์หน้าที่ความรับผิดชอบ
- To respond to customers’ contacts, register their requests and respond to their inquiries as per company standards and procedures and ensure providing excellent customer service.
- **Job Description**:
- Handle and provide solutions to customer inquiries, complaints, claims, service guarantee requests in a timely and accurate manner
- Handle incoming calls, LINE and inquiries from other channels for pick - up, service information
- Update record, follow up and feedback customers - Recommend solutions to service concerns / problems- Informs customers by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
Qualification:
- Bachelor's Degree in any fields
- Min. 1 year of working experience in Customer Services, Customer Relationship Management, Call Center, Telesales or related fields
- Customer Centric personality with a excellent service mind
คุณสมบัติ
**เพศ **:ชาย, หญิง**อายุ(ปี) **:22 - 30**ระดับการศึกษา **:ปริญญาตรี**ประสบการณ์(ปี) **:1 - 6**อื่นๆ **:ยินดีรับนักศึกษาจบใหม่คุณสมบัติเพิ่มเติม
- Communication Skills
- Optimistic Person
- Complex Problem Solving
- Work well with under pressure
- High Responsibility
- Telephone handling skills
- Multicultural sensitivity/awareness
- Good command in English
สวัสดิการ
- ทุนการศึกษา
- ค่าทำงานล่วงเวลา
- ประกันสังคม
- เงินโบนัสตามผลงาน
- มีเวลาการทำงานที่ยืดหยุ่น
- ตามข้อตกลงของบริษัท
สวัสดิการอื่นๆ
- อาหารกลางวันฟรี
- Health at Work
- งานเลี้ยงประจำปี
- เงินช่วยเหลือต่างๆ
- ค่าภาษาสนใจตำแหน่งงานนี้กรุณาติดต่อ
- ชื่อผู้ติดต่อ : Paer Bunsi- เบอร์ผู้ติดต่อ : 0804487333-
วิธีการรับ
**รับผ่านทาง JOBBKK.COM
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