Operations Support

6 months ago

กรงเทพมหานคร, Thailand ALSTOM Full time

Req ID:424423

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 74,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time **Operations Support & CRO Manager in Bangkok, Thailand** we’re looking for?

**Your future role**
- You'll be managing the execution of the Modifications & Warranty team, Materials Team and Training team on the on the services project. Day-to-day, you’ll work closely with teams across the business, ensuring the readiness for Revenue Service and implement a culture of continuous improvement across the organization.
- You’ll also integrates Supply Chain & Quality requirements for modifications, warranty and industrial management and continually improves modifications, warranty and industrial performance by deploying lean manufacturing methods, tools and culture.
- You’ll take care and lead the development and execution of the long term repair and overhaul strategy for the services activities and also manages a team of 20~30 staff across the two sites.

**We’ll look to you for**:

- Propose finalize and lead modifications and warranty strategy.
- Review and improve the Training strategy and competency management for all levels of the organization.
- Review and develop plans for the middle management and technicians ensuring accountability and leadership.
- Ensure there are no shortages on the materials supply for all the activities under the contract.
- Review, improve and develop where necessary the mid/long term strategy for repairs and overhauls for the services activities.
- Transform the Mods/Warranty team into the overhaul team as per the required timelines and efficiently manage the workload.
- Develop a coherent and efficient make or buy analysis to improve the project QCD.
- Prepare the CAPEX request & manage the investment program where required.
- Ensure mods, warranty is properly executed with respect to Alstom standards, methods and tools.
- Ensure that Production is properly executed for the scope of activities.
- Ensure that requirements in terms of Safety, EHS, special processes, Q alerts, etc. are properly identified and applied within the processes and documentations.
- Ensure the overall modifications program and warranty capacity is defined and managed.
- Ensure standards deployment plan and ensure homogeneous deployment throughout depots.
- Manage the full Project Warranty Work Package during the defects liability period.
- Manage Reliability Growth with customer and internally (Field Modifications, Fleet Checks ) to achieve the contractual Reliability target if required.
- Ensure 8D follow-up with Quality.
- Ensure standards deployment plan and ensure homogeneous deployment throughout depots.
- Drive Warranty Back-office function to support Site team (repair loop, spares, consignment stock, FM preparation).

**All about you**

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

- Experience in Repair, Overhaul, Modifications, Warranty management and/or industrialization management for Rolling Stock projects.
- Experience in delivering complex railway projects or/and monorail projects.
- Experience in QHSE site based requirements.
- Strong Project Management and Leadership Skills.
- Good knowledge of industrialization tools and methods and techniques.
- Knowledge in Contract and Commercial Management.
- Excellent People Management Skills, Communication Skills and Coaching Skills.

**Things you’ll enjoy**

Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

- Enjoy stability, challenges and a long-term career free from boring daily routines.
- Collaborate with transverse teams and helpful colleagues.
- Contribute to innovative projects.
- Utilise our flexible working environment.
- Steer your career in whatever direction you choose across functions and countries.
- Benefit from our investment in your development, through award-winning learning.
- Progress towards the Modifications, Warranty, Materials and Training management.
- Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you

**Important to note**

As a global busines

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