Vie - Thailand - Flight Operations Business Support
5 months ago
The Volunteer for International Experience (VIE) is a unique international program sponsored by the French Ministry of Economy, Finance and Employment, open to Airbus to offer young professionals the opportunity to have valuable paid work experience abroad in a technical or business function.
The VIE is a specific contract, under Business France’s eligibility criteria.
VIE Main Requirements:
- European Union citizens (plus Norway, Iceland, Liechtenstein, and Monaco), graduates up to and including 28 years old.
- Have fulfilled military obligations for their country, if any.
The contract duration of VIE is between 6 to 24 months.
A VIE for Flight Operations Business Support Manager a has arisen within Airbus Commercial Aircraft in Bangkog.
This role is in support of the Head of Flight Operations Customer Intimacy and the Flight Operations Support Director (FOSD) from Airbus, Customer Success Manager (CSM) from NAVBLUE in Bangkok - Thailand, with the main objective of supporting the customer among the APAC region to operate the Airbus aircraft safely and efficiently.
Flight Operations Customer Intimacy is providing additional support to our Customers on matters relating to flight operations and training and to deliver that support on an individual basis. Its activities are fully integrated in the Customer Support & Services organization of Airbus Commercial and its affiliate NAVBLUE.
- Airbus flight operations and training
- Airbus safety management system
- NAVBLUE products and support
- The governance of an Airbus affiliate and its integration into the mother company in terms of processes and standards
- Defining and standardizing best practices, including project management
- General management.
**In the 24 months missions**:
- Follow-up of the operations and optimisation of performance indicators (KPIs)
- Support the integration of the Flight Operations Customer Intimacy activities in the AIRBUS SAS and NAVBLUE SAS quality system
- Review of the customer satisfaction: Collect feedback and propose improvements
- Optimisation of management and operational review meetings in terms of objectives, agenda, frequency, participants, etc.
- Support the preparation of regular reporting to AFOS management and functional management in Airbus SAS and NAVBLUE SAS.
- Support the preparation of the strategy and business plan for the future development
- Support the Head of Flight Operations Customer Intimacy in the preparation of the management meetings and other steering committees
- Management of other transverse projects.
**You are the person we are looking for**:
**Education**:
- Master in (aerospace) engineering or Master in Business Management / Administration.
**Technical skills**:
- Data analysis and creation of dashboards
- Project Management
- Knowledge of and experience with Airbus quality processes is preferred
- Knowledge of and experience with Airbus tools is preferred.
**General Skills**:
- Strong stakeholder management and coordination skills
- Strong communication skills
- Excellent organizational skills
- Critical thinking and challenge the status quo
- Cultural awareness and ability to adapt
- Ability to work in a fast changing environment
- Multi-tasking skills.
**Languages**:
- English: Fluent
- French: Advanced level preferred **.**
LI-FM1
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
**Company**:
AIRBUS SAS
**Employment Type**:
VIE, VISC**Experience Level**:
Entry Level
**Job Family**:
Customer Flight/Mission & Ops Support
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
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