Senior Manager: Customer Services Product

Bachelor's Degree in science, technology, engineering, math, business, or equivalent experience - 5+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion - 2+ years of experience in a customer-facing...

8+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion - 6+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with...

**Main Purpose of the Role** Deliver quality services to customers, ensure that the services are delivered timely and precisely according to the customer’s business needs and specifications while meeting the company’s quality standards. **Key Responsibilities** - Have a broad understanding of company policy and procedure as relates to Customer Service...

About FWD Group FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims...

**Job Detail**: - Senior Customer Service (30K-35K) (SDG-103747) - เจ้าหน้าที่อาวุโสฝ่ายบริการลูกค้า- - Create job files and Issue reconciliation sheets after shipment completion. - Co-ordinate with sales/customer/and Overseas agent & Key account for obtaining shipment instructions and follow...

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff. - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the...

4+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion - 4+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with...

5+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion - 4+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with...

**Position Purpose**: The Senior Product Manager /Product Manager is responsible for development and execution of Brand Strategic Plan (BSP) to drive market share growth and achievement of promotion targets for the allocated product/therapeutic area. **Key Responsibilities**: **_ Planning:_** - Develop BSP and strategies based on the analysis and research...

Bachelor's degree; Masters/MBA degree preferred. - 8+ years of IT consulting/management experience, with demonstrated IT & Business Transformation experience in customer-facing roles. - Experience working with large multi-national organizations as the Consulting Services lead for FSI clients, delivering Business Transformation projects, and own a...

Follow up stock in order to fulfill the order. Co-ordinate to solve delivery issues with relevant departments (Sales, logistics and Customers). Co-ordinate with sales and AR for credit released. Provide basic communication with customers in the area of order status, daily delivery schedule, operation issue and supply information. New Product Launch &...

Elite Asia (SG) Pte Ltd is hiring a **Senior Executive Service Centre & Operations** for our partner, one of the leading global solar inverter headquartered in China. Providing complete photovoltaic power system solutions, including residential and commercial power plants solutions. **Responsibilities**: - Setup/Enforce/maintain and oversee the daily...

**Senior Sales Manager - Asset Finance/Lending Solutions**: **Base Location: Bangkok, Thailand**: **OPEN SALARY FOR THE BEST CANDIDATE for Senior Sales Manager - Asset Finance/Lending Solutions**: The Senior Sales Manager - Asset Finance/Lending Solutions will have a wide range of integrated Portfolio of Products, best ability to sell and cross sell compared...

**Senior Product Manager (Medical Devices)** **Responsibilities** - Manages day to day progress of the products. - Produce evidence-based strategic plans for advanced technology and product line expansion. - Conducts marketing analysis and assessment to develop a launch plan for NPI’s. - Coordinates and develops marketing, sales and financial plans for...

10+ years of high tech sales and business development experience - Direct field & account management, sales experience working with mid-size enterprise accounts. - Demonstrated ability to engage and influence C-level executives. - Strong presentation skills and the ability to articulate complex concepts to cross-functional audiences. - Strong technical...

Dormer Pramet is a global manufacturer and supplier of tools to the metal cutting industry, with offices in 20 countries worldwide. During our long history we have built a reputation for providing consistently high-quality products and customer-driven services. The Role Reports to Sales Area Operations Manager-Asia Key Performance Areas- Take full...

**Job description**: - Processing orders, entering orders into the system, and checking supporting documents. - Maintaining an up-to-date billing system, tax invoices, credit notes & receipts. - Managing consignment orders, and following up on and confirming consignment balance by location. - Filing consignment invoices and recording sales contract...

Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to...

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’). - Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. - Listen attentively to customer needs and...

Bachelor's Degree or equivalent experience in STEM. - Fluent in Thai and English. - 10+ years’ experience working in an IT Professional Services or consulting organization supporting Fortune 500 companies across multiple industries. - 6+ years’ Program Management/Engagement Management experience managing large complex integration enterprise level IT...