BPM and Workflow Solutions

2 weeks ago


กรงเทพมหานคร, Thailand FWD Insurance Full time

FWD spans Hong Kong, Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam and Japan. In Thailand, established in 2012, FWD Thailand aims to provide customer-led insurance coverage whether it be savings, personal accident, retirement plans, or investment-linked insurance. Along with TMB, our bank partner and with over 900 staffs, we deliver fresh customer experiences and provide quality services to more than 900,000 customers nationwide.

FWD is a fresh insurance company for aspirational people who are looking forward to their lives ahead. We believe that life is all about living your passion and pursuing happiness; it’s our commitment to empower people to live their lives to the fullest everyday.

If you are looking for a company where can fuel your inspiration and cultivate your experience, join us on our exciting journey.

Design the solution
- Gather and analyze requirements from key business users
- Work closely with team lead and key business users on issues related to design and requirements, also provide work effort estimations in assigned system module.
- Define, suggest and advise team member for the suitable features or solutions to be compatible with user requirements, as well as the system and infrastructure
- Write and review technical documentation

Implement the solution
- Research, design, develop, and perform unit test
- Perform estimating, planning, and managing all of his/her own backlogs and reporting on progress
- Support the UAT, consult, suggest and modify any system’s enquiries.

Maintain the solution
- Provide support to users and analyze their issues
- Perform monitoring, tuning, improvement the assigned system module
- Update incident progress, root cause, solution and prevention in the incident management system



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    FWD is a fresh insurance company for aspirational people who are looking forward to their lives ahead. We believe that life is all about living your passion and pursuing happiness; it s our commitment to empower people to live their lives to the fullest everyday. If you are looking for a company where can fuel your inspiration and cultivate your experience,...


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    FWD spans Hong Kong, Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam and Japan. In Thailand, established in 2012, FWD Thailand aims to provide customer-led insurance coverage whether it be savings, personal accident, retirement plans, or investment-linked insurance. Along with TMB, our bank partner and with over 900 staffs, we deliver fresh...

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