Solution Project Manager
3 weeks ago
**Job Title**: Solution Project Manager
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.
The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
In this role, you drive pricing, revenue optimization and top-line growth of customer services in the zone by acting as a business partner to customer services commercial leader and being a custodian of Commercial Policy.
**In this role, you have the opportunity to make life better**
Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.
**You are responsible for**
- Successfully manage and monitor implementation projects of Diagnostic and Pathways Informatics (DPI) solutions in Thailand.
- Identify and analyze customer expectations for each assigned project and act as the company's point of contact for the customer.
- Serves as the project manager, leading the site implementation team to satisfactory deployment of the project solutions and business deliverables for Philips and the customer, so that customer expectations are met or exceeded.
- Providing and delivering clear project documentation in line with Philips project methodology
- Provide timely communications and presentation/documentation to the customer and to the Philips management about project status.
- Managing the customer acceptance process and assisting with the DPI revenue recognition process by providing tracking and feedback as required.
- Ensures good and motivating working conditions for all project participants.
- Closing and handing over the project to the Incident Support Services team so that regular maintenance operations can take place inside the agreed SLA.
- Ensure that customers have sufficient information to enable them to deal with Philips in an efficient and cost-effective manner.
- Occasionally participate in the bidding and tendering processes as well as site survey.
**To succeed in this role, you’ll need a customer-first attitude and the following**
- Minimum 5 years’ experience of managing IT delivery projects.
- Education in IT or Engineering (bachelor/master level)
- Experience of working at operational level with good understanding of the overall picture.
- Experience and ability to handle multiple projects simultaneously.
- Fluent in Thai and English, written and spoken.
- Experience of the workflow within Cardiology, Radiology epartment would be a benefit.
- Experience of Hospital IT Projects, specifically RIS, PACS, VNA, Cardiology PACS, Digital Pathology and Imaging Software would be an advantage.
- Clear driving license and flexibility to travel when needed
- Excellent communication skills, oral and written as well as the ability to present and communicate information, internally and externally.
- Good at prioritizing and can value what is important in a complex environment.
- Ability to work independently and proactively.
- Ability to identify key project decision maker and already to negotiating customer at management level.
- Strong team-player as well as team -leader with high integrity and ability to inspire confidence and build trust within the project team and with the customers.
- PRINCE2 / PMP or other certifications preferable.
- ITIL v3 certification is desirable.
**About Philips**
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
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