
Chat Support
4 weeks ago
**Position Overview**:
**Responsibilities**:
- Respond to customer inquiries and resolve issues via chat in a timely and professional manner
- Provide product information, technical support, and troubleshooting assistance
- Escalate complex issues to the appropriate department or team member
- Maintain a high level of customer satisfaction and adhere to service level agreements
- Stay up-to-date with product knowledge and company policies
- Collaborate with team members to improve processes and customer service delivery
**Qualifications**:
- Fluent in Thai and English (written and verbal)
- Previous experience in customer support or a similar role preferred
- Strong communication and interpersonal skills
- Ability to multitask and work under pressure
- Detail-oriented with excellent problem-solving skills
- Knowledge of [specific software or tools] is a plus
**Benefits**:
- Competitive salary
- Health insurance
- Paid time off
- Opportunities for career advancement
Application Question(s):
- Job location is Malaysia are you willing to relocate?
- Salary is RM4100 is this okay by you ?
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- customer Service: 1 year (preferred)
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