Customer Service Administrator
4 months ago
**Role and Responsibilities**
**About CAE**
**At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security forces and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.**:
**Customer Service Administrator **Position**
**The Customer Service Administrator will be responsible Orders and expedites equipment for all off-site installations according to contractual deadlines. Creates and maintains database to track all problems reported during the installation process. Prepares customer invoice for labor and material costs. Forwards customer inquiries and requests to appropriate person/department. Promotes company's products and services through incoming customer calls.**:
**The role we are offering you**:
**Admin Support**
- ** Coordinate with Company Legal Consultant on preparing documents to Government Parties i.e. BOI, DBD, RD, etc.**:
- ** Coordinate with the shipping company to arrange for Custom Clearance.**:
- ** Organize a filing system for important and confidential company documents.**:
- ** Procurement working i.e. issuing PO.**:
- ** Office equipment/supplies management i.e. Customer Lounge.**:
- ** Interact with the various company departments.**:
- ** Assist in scheduling tasks if required**:
- ** Work as a Customer Service Representative**:
- ** Perform other related tasks as assigned by Manager**:
**Accounting Support**
- ** Check suppliers payments.**:
- ** Check WHT/VAT filing.**:
- ** Check training register (RRR) and reconcile with training report (JL), work with CS to confirm the monthly revenue recognition.**:
- ** Assisting in compiling month end report to Regional/HQ.**:
- ** Assisting in banking contact, coordinating with tax office and auditors.**:
- ** May Perform simple mathematical operations.**:
- ** Perform other related tasks as assigned by Manager**:
- ** Bachelor’s degree.**:
- ** 4-6 years of work experience.**:
- ** Fluency in English**:
**CAE offers**:
- ** an environment where your initiatives will be recognized and valued.**:
- ** the opportunity to work on a variety of projects on a multidisciplinary team.**:
- ** flexible schedules.**:
- ** attractive employee benefits.**:
**Come share your passion with us**
**Position Type**
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
**Equal Employment Opportunity**
At CAE, everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.
At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.
The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.
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