General Manager

2 weeks ago


กรงเทพมหานคร, Thailand Mercedes-Benz (Thailand) Limited Full time

Aufgaben

This position is based in Bangkok, Thailand
JOB SCOPE:
BUSINESS ENABLING
- Contribute to strategic discussions concerning the company and evaluate alternatives, set up company’s goals and participate in development of ideas for the progress of business with strong IT-connection, represent IT in board meetings and execute the company strategy

IT STRATEGY
- Execute IT strategy based on SEA1 Hub and regional business strategy and global IT strategy (in co-operation with local business, regional business, central/regional IT).
- Ensure that the needs and demands of the business are met.
- Set up an IT roadmap based on the local demand in line with the regional ITS strategy.
- Ensure IT and business is aligned at country/hub/region level.
- Define and manage IT landscape, long term system portfolio and methods in order to achieve synergies, efficiency, and standardization and deliver results.

IT Budget Planning and Controlling
- IT budget responsibility for the SEA1 Hub’s IT budget.
- Take part in company’s operative planning and decision making process which impacts budget.
- Ensure achievement of financial objectives (adherence to local, regional and central budget targets).
- Ensure local demands are being met cost-effectively by combination of local and central solutions.
- Manage balance between cost optimization/reduction, fulfilment of business requirements, and business risk exposure.
- Ensure transparency in pricing/performance/projects.
- Develop business cases (IT related) for projects.
- Ensure consistent financial planning and monitoring by implementing financial management methods in agreement with the HQ standards.
- Negotiate SLAs and contracts with internal and external partner.

PERSONNEL MANAGEMENT
- Implement definition of roles and responsibilities and ensure continual optimization for SEA1 Hub. Establish and manage the IT-Support organization for business areas.
- Develop IT organization, manage recruitment, and oversee personnel development (training requirements, career counseling, job rotation, internal communication and motivation, etc.) and set up an environment of leadership based of the Daimler values.
- Clearly define R&R between outsourced partners (TAF) and the internal team. Manage the transition of the team towards a business orientation and support
- Review local IT organization and production depth on regular basis based on maturity of the organization.
- Develop career plans for potential employees based on LEAD and make decision on employee compensation.
- Lead problem solving and resolve conflicting situations with team members
- Groom future leaders based on the Leadership 20x

DEMAND MANAGEMENT, IT-PROJECT & PORTFOLIO MANAGEMENT, BUSINESS CONSULTING
- Develop new/enhance existing system landscapes in the markets in context of projects and system release according to Daimler standards.
- Monitor and track planning, building and rollout phases of IT project portfolio.
- Steer, support, supervise and manage IT projects, groups and committees, ensure periodic reporting.
- Ensure consistent service delivery / service availability / SLA fulfilment.

SOURCING AND SUPPLIER MANAGEMENT
- Define sourcing strategy for the supported systems and services.
- Manage and plan resources and ensure comprehensive information to personnel and business partners.
- Manage choice of strategic (long-term) suppliers and ensure agreed standards are adhered to and that service levels are maintained through service level agreements with external providers.
- Supervise contract negotiations, aligned with legal and procurement.
- Manage (renewal) annual agreements, SLA’s, KPI reporting and escalations and service improvement plan, track vendor competitiveness.
- Execute decisions on benchmarking and right sourcing.
- Manage TAF Partner as the new IT Infrastructure partner to ensure business requirements are met.
- Proactively steer the external suppliers (particularly the TAF partner) and ensure, the performance of the supplier is regularly reviewed and discussed.
- In case of performance deficits of suppliers escalate to MBTH management and initiate a structured improvement plan.

INFORMATION SECURITY AND DATA PROTECTION, RISK AND COMPLIANCE
- Lead the role of the Local Information Security Officer (LISO), head of local information security forum (LISF).
- Implement, execute and monitor IT Security concepts based on Daimler IT standards.
- Implement appropriate company defaults about data protection and data security.
- Maintain ethical standards in accordance with Mercedes-Benz Group AG Policies and the Company's compliance Guidelines and Policies including anti-Bribery and all relevant competition law

IT OPERATIONS
- Ensure stable, robust and scalable IT-enterprise with consideration of cost-efficiency and cost transparency.
- Plan, control and monitor the IT operation and escalation management.
- Assure that local requirements are implemented in a cost efficient manner by combi


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