National Key Account Manager
1 week ago
Are you looking for an exciting new opportunity to show case your skills? If so, then this is the perfect chance, within the greatest global logistics company.
**YOUR ROLE **:Your primary objective will be to develop existing or new business by coordinating all business development actions + triggering opportunities within your specified vertical for larger accounts at a country level.
**YOUR RESPONSIBILITIES**:
- To directly manage Key Account(s), in accordance with agreed targets, goals and based on company guidelines, eliciting customer needs and selling KN offer portfolio.
- To ensure understanding of all customer organizations and decision making processes.
- To negotiate rates with customers in alignment with the business units (BU) and ensure rate sheets are documented and maintained as needed by the BU’s
- To ensure compliance with the company's sales management processes and systems and ensures correct and timely updates in the customer relationship system (CRM)
- To monitor monthly performance against set targets, and ensure that immediate actions are taken in case of deviations (incl. timely / accurate reporting).
- To ensure that account plan(s) are in place based on the Key Account Planning Process and template, and are signed off by the respective sales manager.
- To effectively hand over and transition new business into operations to ensure that customer requirements and the company's commitments are met.
- To conduct regular and structured review sessions with assigned customers including; process for continuous improvement and innovation, review of customer strategy and priorities as well as operational excellence delivery.
**YOUR SKILLS AND EXPERIENCES**:
- At least 5 years of experience in Key Account Management in related field.
- Direct experience in freight forwarding industry with strong product knowledge.
- Strong communication in English and Thai.
**GOOD REASONS TO JOIN **:Are you looking for an exciting new opportunity to show case your skills? If so, then this is the perfect chance, within the greatest global logistics company.
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