Fraud Operations
7 months ago
DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Manage fraud, risk management and compliance in Shopee food
- Review and assess reported cases, incidents for fraud and corruption breach
- Actively monitor and analyze suspicious activity including investigation, sanction, reporting to identify root cause and develop anti-fraud strategies
- Liaise and collaborate with cross-functional teams for process optimization,nproject implementation
- Carry out any other adhoc task related to Fraud Compliance and Operations
**Requirements**:
- Bachelor degree in Statistic, Market research, Business administration, or any related field
- 0-2 Years of working experience
- Strong logical thinking and problem-solving skills with initiatives.
- Proficient in working with numbers and data organization, especially with MS Excel or Gsheet.
- Effective communication skills and good command of English.
- Able to work effectively and efficiently towards goals in a complex, diverse and fast-paced environment.
- Open-minded, eager to learn, have good interpersonal skills and have team spirit.
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