Fraud Manager
3 days ago
**Industry**: Utilities
- ** Job Description**:
- Provide fraud and security expertise and advise on the strategy to prevent or detect fraudulent activities.
- Review suspicious activity and complex fraud cases to help identify and resolve fraud risk trends and issues.
- Conduct sessions with stakeholders for Fraud data analysis report and presentation
- Clearly and thoroughly document investigation findings and conclusions
- Understand fraud operation processes and communicate with stakeholders for their discoveries and further in-depth investigations.
- Understand how to write rules or model in decision engines and manage customer risk policy, leveraging hundreds of signals in the Digital Identity Network and data fed directly into the network by customers.
- Offline analyses of end-user data to tune rules, expose patterns, research anomalies, reduce false positives, and build executive and project-level reports.
- Analyze high-volume data to investigate, identify and report trends linked to fraudulent transactions.
- ** Requirement**:
- 【Must】
- Minimum 3 years working experience in fraud monitoring or cyber security
- Ability to make decisions with limited and conflicting information
- Experiences in online banking fraud or card fraud from banking industry is a plus
- Ability to gather requirements or understand customer expectation
- Knowledge of digital fraud environment and patterns such as BOT Attack, Chargebacks, Account Takeover, Login Compromise, Social Engineering
- Familiarity with programming languages is an advantage (such as SQL/Python etc)
- Fluency with data analysis and visualization tools (Tableau is a plus)
- Experience working with Rules Engine (A Must)
- Experience working with Machine Learning is a plus
- A keen eye for detail, accuracy and strong critical thinking skills with advanced judgment capability
- Extensive multi-tasking and prioritization skills needs to excel in fast paced environment with frequently changing priorities
- Ability to communicate clearly both in Thai and English with technical and non-technical
- ** English Level**: Level 3 - Business Level
- ** Other Language**: Thai, English
- ** Working Hour**: 9.00 ~ 18.00
- ** Holiday**: Sat-Sun
- ** Benefit**:
- พักร้อน 12 วัน/ปี
- ประกันกลุ่ม
- ประกันสังคม
- โบนัส
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